The RoleReporting into the Technical Support Director, as a Field Application Engineer, you will be interfacing with our customers, project managers, and their engineering teams to assist in the definition and use of our solutions such as our single-board computers or systems.
You will also act as a team leader working closely with other application engineers to ensure that prompt and proper technical support is provided to our customers.
What will I be delivering?This role will consist of two major functions:
- Face-to-face customer support acting as a technical expert.
- Team leader to help strengthen the team in our US office.
This is a fast-paced role where it is critical to be commercially aware as well as customer focused and will be an office-based role with travel to customer sites at short notice.
What's in it for me?This is an excellent opportunity for a multi-skilled and experienced Field Application Engineer familiar with VPX technologies to join the successful team of Concurrent Inc and make a positive impact.
What do I need to bring with me? Demonstrated knowledge and experience- Previous experience working directly with customers.
- High level knowledge of embedded engineering.
- Pre- and post-sales customer support.
Technical skills and qualifications:- Technical knowledge of VPX and its ecosystem for deployable ruggedized systems.
- Technical knowledge of Linux, Windows & VxWorks.
- Embedded System assembly and integration.
Benefits for Working at Concurrent- Health, life, and disability insurance
- Principal 401K plan
- Flexible Spending Account
- Health Reimbursement Account
- 20 days' vacation + 7 public holidays
- 5 sick/personal days per year
- Annual profit share bonus
- Employee referral scheme
- One paid volunteering day per year
- YuLife wellbeing app
