Facility Quality Supervisor

Eden, NC 27288In-Person
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED equivalent required
  • Minimum 2 years in a food, manufacturing, or related environment
  • At least 1 year of leadership experience
  • Knowledge of HACCP and quality monitoring schemes advantageous
  • Familiarity with analytical testing methods and equipment proficiency desired

Responsibilities

  • Manage and mentor QA Technicians and Specialists
  • Ensure alignment with safety and quality standards in lab activities
  • Oversee ingredient and product release and hold programs
  • Collaborate on root cause analysis and implement corrective actions
  • Verify and calibrate QA testing equipment regularly
  • Conduct internal audits and address compliance gaps
  • Serve as a functional expert in SAP and other quality management tools

Benefits

  • 401k with company match
  • Comprehensive healthcare coverage
  • Performance-based incentives
  • Broad range of additional employee benefits
  • Commitment to sustainability and community engagement
Full Job Description
Position Summary

Our newest factory, located along the Virginia border, breathes new life into a former brewery, creating an innovative and technologically advanced pet food manufacturing facility. We have transformed the existing structure in Rockingham County to produce leading dry dog and cat food brands, including Purina Pro Plan®, Purina ONE®, and Purina Pro Plan Veterinary Diets®. With a strong focus on sustainability and safety, this facility is committed to doing our part to care for the environment, like conserving water, investing in renewable electricity and maintaining zero waste for disposal. As we expand, we proudly build upon our 90-year legacy of crafting science-based dog and cat foods that pet owners' trust. At Purina, we are deeply passionate about supporting the communities where we live and work, and we bring that same engagement and commitment to Rockingham County. Together, we create a brighter future for pets and our community.

As QA Team Leader, you are responsible for managing the Quality operation and performance of the QA laboratories and testing programs with an emphasis on employee safety. You'll manage direct reports with fairness and consistency and support the improvement of the Nestlé Quality Management System (NQMS) to guarantee the production of safe, high-quality products.

  • Manage QA Technicians and Specialists, provide training, coaching, and performance reviews to support production and distribution operations.
  • Ensure alignment across Quality Monitoring Schemes, HACCP, lab control plans, and corporate/local policies while ensuring lab activities meet safety, quality, and environmental standards.
  • Oversee ingredient and finished product release/hold programs and ensure accurate formulation changes for new products, updates, and improvements.
  • Collaborate with cross-functional teams to identify root causes, implement corrective actions, and support continuous improvement through NCE, ISO 22000, and NQMS frameworks.
  • Verify and calibrate QA testing equipment regularly and ensure staff proficiency in analytical testing methods.
  • Conduct internal audits, identify compliance gaps, and develop corrective action plans for QA lab functions and programs.
  • Act as a functional expert in SAP, EWM, Release Editor, and Batchvue; support major quality initiatives and develop deep understanding of facility operations and GMP practices.


Required
  • High School Diploma or GED equivalent
  • 2+ years of experience in a food environment, manufacturing, industrial facility, military, or related field
  • 1+ year of leadership experience


The approximate pay range for this position is $72,000 - $103,950. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills, and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

About Nestle Operational Services Worldwide SA

Nestle Operational Services Worldwide SA Careers

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