Dell

Experience Strategy Lead - Consumer

Dell$171K — $235K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of professional experience in UX or related fields
  • Bachelor's degree with 10+ years or Master's with 8+ years or PhD with 5+ years in relevant areas
  • Strong understanding of the consumer PC landscape including buyer motivations and competitive dynamics
  • Ability to translate consumer insights into actionable product and business strategies
  • Excellent communication skills for conveying complex ideas clearly to executives

Responsibilities

  • Define and lead experience strategy for consumer PC portfolio
  • Build and maintain a data-informed view of consumer behaviors for product implications
  • Collaborate with multiple teams to prioritize and execute shared vision
  • Deliver high-quality results while negotiating trade-offs for consumer experience
  • Mentor and coach team members to foster an end-to-end thinking culture

Benefits

  • Comprehensive health and wellness benefits
  • Opportunities for personal and professional growth
  • Flexible working environment
  • Work-life balance support
  • Access to team resources and tools for development
Full Job Description
Job Description

User Interface Senior Principal Engineer

As an Experience Strategy Lead - Consumer, you will define and drive end-to-end experience strategy across our consumer PC portfolio. You'll build a clear, data-informed view of our consumers, connecting their needs, business priorities, and technical realities into direction the whole organization can rally behind. This is a senior, deeply collaborative role where you will partner across product, design, engineering, and marketing to shape what we build, in what order, and why.

Join us to do the best work of your career and make a profound social impact as an Experience Strategy Lead - Consumer on our Experience Design Group team in Austin, Texas.

Responsibilities

You will:

  • Define and lead experience strategy across the consumer portfolio, connecting consumer needs, business priorities, and technical considerations into one clear direction
  • Build and maintain a unified, data-informed view of consumers and usage behaviors, translating insight into clear product and business implications that partner teams can act on
  • Partner with product, planning, engineering, design, and marketing to co-create priorities, drive execution, and bring senior stakeholders to a shared point of view
  • Deliver against complex commitments at a consistently high level of quality, negotiating trade-offs across scope, schedule, cost, and quality to maximize overall consumer experience value
  • Mentor and coach team members, leading by example and encouraging end-to-end thinking in their daily work


Qualifications

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • 12+ years of professional experience; Bachelor's degree with 10+ years; or Master's degree with 8+ years; or PhD with 5+ years; or equivalent experience in UX, experience design, design strategy, product strategy, or research
  • Deep understanding of the consumer PC landscape - buyer motivations, usage patterns, competitive dynamics, and the interplay between hardware, software, accessories, and services
  • Proven ability to link consumer insight to product and business outcomes, and to build cross-functional partnerships that get to shared decisions
  • Excellent communication skills, including making complex ideas clear and compelling for executive audiences
  • Fluency applying data and emerging tools (including AI) to inform and accelerate decisions


Desirable Requirements
  • A portfolio or case studies showing strategy work that changed product direction within consumer technology
  • Familiarity with consumer retail channels, out-of-box experience design, or subscription/service attach models


Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $171,000 to $235,400.

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

About Dell

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Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
NASDAQ

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