Reporting to the Director and functioning as a key member of the Director's team, this position operates with wide latitude for independent initiative, systemic problem-solving, and strategic execution. Working in tandem with leadership, this position owns the strategic deployment of the Director's time, translating complex agency priorities into a highly optimized schedule, and able to rapidly respond to changes. The candidate will serve as the executive gatekeeper and operational partner, synthesizing information for the Director and creating critical executive briefing materials. This position also oversees planning, producing, and executing executive meetings, agency-wide events, and stakeholder engagements that advance organizational priorities. Additionally, this role oversees the front desk staff, ensuring a collaborative, service-oriented environment. ESSENTIAL DUTIES AND RESPONSIBILITIES -Functions as the Director's operational strategist, Managing a high-volume calendar that protects executive time, prioritizes critical operational engagements, and resolves scheduling conflicts -Manages internal and external meeting requests, ensuring the Director's daily engagements directly align with agency priorities and operational targets -Researches, compiles, and synthesizes information to draft high-level briefing materials, summaries, preparatory documents, and correspondence for the Director -Designs, implements, and measures agency-wide staff engagement and culture initiatives, directly executing the Director's long-term vision for workforce morale, retention, and well-being -Designs high-quality executive and stakeholder experiences that reflect the organization's mission and values that strengthen relationships with employees, partners, agency officials, and community partners -Develops organizational timelines, project plans, daily schedules and run-of-show documents, and post-event debriefs to drive continuous improvement -Provides cross-functional administrative leadership to the broader executive team and coordinating shared scheduling -Manages the Director's travel arrangements, locally and nationally, ensuring priorities are accomplished and adherence to agency and city guidelines -Builds and maintains professional relationships with internal and external stakeholders, seeking ways to improve operational efficiency -Exercises supervisory oversight of front desk staff, ensuring a clean, safe, welcoming, and comfortable environment for all staff and visitors -Assumes other related responsibilities and special projects as required PREFERRED SKILLS -Baccalaureate degree from an accredited college and six years of professional experience in executive operations, strategic scheduling, administration, or project management; at least three years of which must have been in an executive capacity supporting senior leadership -Direct experience in navigating high-volume, rapid-response scheduling -Strong organizational, project management, and execution skills with demonstrated ability to manage multiple competing priorities -Demonstrated ability to work as a strategic partner to senior leadership, managing up, and anticipating needs -Excellent people skills; able to speak and write clearly; requires interpersonal skills that convey competency and sensitivity with diverse groups of people -Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) -Ability to handle confidential information with discretion and professionalism TO APPLY External applicants, please go to www.nyc.gov/careers/search and search for Job ID #802340 Current City Employees may apply via Employee Self Service (ESS) http://cityshare.nycnet/ess Click on Recruiting Activities/Careers and Search for Job ID #802340 WORK LOCATION 255 Greenwich Street, 9th floor, New York, NY 10007 RESEARCH PROJECTS COOR(MA)-MGR - 0527A Qualifications 1. Do you have a baccalaureate degree from an accredited college or university? 2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities? 3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above? 4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?