Washington Post

Executive Operations Manager, Arc XP

Washington Post • $130K — $242K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operations, program coordination, or business operations.
  • Strong organizational and prioritization skills to manage multiple priorities.
  • Excellent communication skills for effective cross-team coordination.
  • Ability to anticipate needs and follow through on commitments.
  • Discretion in handling sensitive or confidential information.
  • Adaptable to fast-paced environments with changing priorities.

Responsibilities

  • Partner with the President to align business priorities and workflows.
  • Support regular business operating rhythms like planning and leadership meetings.
  • Track key initiatives, ensuring accountability and addressing potential delays.
  • Coordinate work across teams by clarifying timelines and dependencies.
  • Prepare materials for leadership discussions to streamline decision-making.
  • Identify and recommend improvements for operational inefficiencies.
  • Assist in executing cross-functional projects for better organizational alignment.

Benefits

  • Opportunity to work closely with leadership.
  • Contribute to improving day-to-day operations at a growing SaaS business.
  • Engagement with a high-impact role influencing cross-team execution and structure.
Full Job Description

Job Description

Job Description

The Executive Operations Manager helps ensure Arc XP operates with clarity, consistency, and strong execution. Partnering closely with the President, this role supports day-to-day business operations by strengthening alignment, improving workflows, and helping leadership priorities translate into action.

This role focuses on enabling effective execution across teams—supporting operating rhythms, coordinating initiatives, and improving how work gets done. It is an operations role centered on organization, follow-through, and continuous improvement, not administrative support.

What Motivates You
  • You enjoy bringing structure and organization to fast-moving, evolving environments.
  • You’re energized by improving processes and helping teams stay aligned and productive.
  • You like connecting work across teams and ensuring priorities move forward.
  • You take pride in anticipating needs, spotting gaps, and helping leaders operate more effectively.

How You’ll Support the Mission
  • Partner with the President on day-to-day business operations, helping align priorities, workflows, and communication across the organization.
  • Support the operating rhythm of the business, including planning cycles, leadership meetings, and ongoing team cadences.
  • Help track key initiatives and commitments, ensuring follow-through and surfacing risks or delays.
  • Coordinate cross-functional work by clarifying dependencies, timelines, and next steps across teams.
  • Prepare materials and structure for leadership discussions to support clear, efficient decision-making.
  • Identify operational inefficiencies or gaps and recommend practical improvements to processes and workflows.
  • Support execution of cross-functional projects that improve organizational effectiveness and team alignment.
  • Partner with Finance and other functions to support planning, tracking, and coordination of business activities.
  • Improve internal communication by ensuring updates, decisions, and priorities are clearly documented and shared.
  • Help introduce tools, workflows, or lightweight automation that improve efficiency and reduce manual work.

The Skills and Experience You Bring
  • Experience in operations, program coordination, business operations, or chief-of-staff–like roles.
  • Strong organizational and prioritization skills, with the ability to manage multiple workstreams.
  • Clear and effective communication skills, especially when coordinating across teams.
  • Ability to anticipate needs, identify gaps, and follow through on execution.
  • Sound judgment and discretion when working with sensitive or confidential information.
  • Comfort working in a fast-paced environment with shifting priorities.

Preferred Qualifications

  • Experience in SaaS, media, or technology organizations.
  • Exposure to operational planning, project management, or business operations.
  • Familiarity with tools such as Google Workspace, Slack, Jira/Asana, or similar platforms.
  • Interest in workflow optimization, automation, or AI-enabled productivity tools.

Role Structure

  • Reports to: President, Arc XP
  • Location: Washington, DC
  • Full-time

Why This Role / Why Arc XP

This role offers the opportunity to work closely with leadership while helping improve how Arc XP operates day to day. You’ll contribute to building stronger processes, clearer alignment, and more effective execution across a growing SaaS business.

Compensation and Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

  • Competitive medical, dental and vision coverage

  • Company-paid pension and 401(k) match

  • Three weeks of vacation and up to three weeks of paid sick leave

  • Nine paid holidays and two personal days

  • 20 weeks paid parental leave for any new parent

  • Robust mental health resources

  • Backup care and caregiver concierge services

  • Gender affirming services

  • Pet insurance

  • Free Post digital subscription

  • Leadership and career development program

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status

The salary range for this position is:

$130,300 - $242,100 Annual

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.

About Washington Post

The Washington Post is an American daily newspaper published in Washington, D.C. It is the most-widely circulated newspaper within the Washington metropolitan area and has a large international audience. Daily broadsheet editions are printed for D.C., Maryland, and Virginia. The newspaper has won the Pulitzer Prize 65 times for its work, the second-most of any publication. It is considered a newspaper of record in the U.S. Post journalists have also received 18 Nieman Fellowships and 368 White House News Photographers Association awards. The paper is well known for its political reporting and is one of the few remaining American newspapers to operate foreign bureaus. The Post was founded in 1877. In its early years, it went through several owners and struggled both financially and editorially. Financier Eugene Meyer purchased it out of bankruptcy in 1933 and revived its health and reputation, work continued by his successors Katharine and Phil Graham, who bought out several rival publications. The Post's 1971 printing of the Pentagon Papers helped spur opposition to the Vietnam War. Subsequently, in the best-known episode in the newspaper's history, reporters Bob Woodward and Carl Bernstein led the American press's investigation into what became known as the Watergate scandal, which resulted in the 1974 resignation of President Richard Nixon. The advent of the internet expanded the Post's national and international reach. In October 2013, the Graham family sold the newspaper to Nash Holdings, a holding company owned by Jeff Bezos, for $250 million.
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