Executive Housekeeper

Crescent Hotels & Resorts

• $95K — $105K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in a hotel housekeeping management role
  • Experience managing a unionized workforce
  • Strong communication and leadership skills
  • Attention to detail and commitment to cleanliness
  • Flexibility to work various shifts, including evenings and weekends

Responsibilities

  • Hire and lead the Housekeeping staff to ensure high service quality
  • Assign and instruct housekeeping and laundry staff on work details
  • Plan, organize, and monitor staff activities for compliance with quality standards
  • Manage housekeeping and laundry finances, including budget and inventory controls
  • Analyze data and compile reports on expenditures and labor
  • Establish and maintain adequate supplies for efficient operations
  • Distribute and delegate workload to maximize production and guest satisfaction

Benefits

  • Exceptional benefit plan for eligible associates and their families
  • 401K matching program for eligible associates
  • Flexible scheduling to accommodate personal priorities
  • Discounts at Crescent managed properties across North America
Full Job Description
Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today.

We are looking for our next great team member to join our management team and lead our Housekeeping Department. We are committed to providing you with:

  • Highly competitive wages - Salary Range $95,000.00 - $105,000.00 Annually
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family
    members.


Here is what you will be doing each day:

As the Executive Housekeeper, you will be hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests. You will provide clear direction in assigning and instructing housekeeping and laundry staff in details of work, plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.

Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of the department. Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and monitor house count and make staffing adjustments accordingly.

Does this sound like you?

You have at least 3+ years prior experience in a similar hotel position. Prior experience managing a unionized workforce. You have excellent communication and leadership skills. You take pride in providing excellent service and high level of cleanliness of the rooms for our guests and have a great attention to detail. You have a passion for our industry and for provide quality of service to our customers. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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