University of Miami

Executive Director, Clinical Operations - UHealth Doral

University of Miami$120K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • At least 7 years of relevant experience
  • Ability to maintain effective interpersonal relationships
  • Expertise in directing and managing department operations
  • Skills in establishing department goals aligned with strategic plans
  • Proficiency in planning, delegating, and supervising work
  • Capacity to lead, motivate, and develop staff

Responsibilities

  • Direct and manage clinical facilities' activities
  • Address patient, physician, and staff complaints per University policy
  • Develop system-wide policies ensuring high-quality care
  • Optimize staffing and resource utilization for patient satisfaction
  • Implement innovative care programs and best practices
  • Ensure compliance with regulatory and professional standards
  • Mentor and evaluate departmental staff
  • Plan for future growth and resource needs
  • Conduct organization-wide performance improvement activities
  • Oversee internal control compliance and risk management

Benefits

  • Comprehensive medical and dental coverage
  • Tuition remission for employees
  • Opportunities for professional development
  • Support for work-life balance
  • Inclusive workplace culture
Full Job Description
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The University of Miami/UHealth at Doral has an exiting opportunity for an Executive Director, Clinical Operations. The Executive Director, Clinical Operations assumes responsibility for the direction and management of the assigned clinical facilities. This position oversees fiscal planning, management and patient accounting, budget and audits, disbursement, personnel management, space planning, inventory control, and general administration. Moreover, the incumbent strives to increase physician and patient satisfaction.

1. Ensures that all patient, physician, and staff complaints are appropriate addressed in accordance with University policies.
2. Monitors the activities and operations of the assigned units to ensure goals and objectives are met.
3. Develops system-wide policies and procedures, assuring best practices and consistent standardized high-quality care is provided at all locations.
4. Optimizes staffing models, and patient throughput and satisfaction, and ensures efficient utilization of exam room resources.
5. Implements new programs to create innovative approaches to care and establish best practices.
6. Oversees compliance with regulatory agencies and professional organizational standards.
7. Oversees, mentors, trains, motivates, and evaluates department staff.
8. Plans for future growth by assessing existing and future program needs, establishing priorities, and identifying fiscal and human resources for development.
9. Participates in planning, promoting, and conducting organization-wide performance improvement activities for areas of responsibility.
10. Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

Education:

Bachelor's degree in relevant field

Experience:

Minimum 7 years of relevant experience

Knowledge, Skills and Attitudes:
  • Ability to maintain effective interpersonal relationships.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop and train others.


This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:
Full time

Employee Type:
Staff

About University of Miami

The University of Miami is a private research university in Coral Gables, Florida. The university offers 132 undergraduate, 148 master's, and 67 doctoral degree programs, of which 63 are research/scholarship and four professional areas of study. The university's research expenditures in the 2018–2019 fiscal year were $358.9 million, the highest of any university in Florida and 45th in the nation. The university comprises 11 schools and colleges, including the Leonard M. Miller School of Medicine in Miami's Health District, a law school on the main campus, and the Rosenstiel School of Marine and Atmospheric Science focused on the study of oceanography and atmospheric sciences on Virginia Key, with research facilities at the Richmond Facility in southern Miami-Dade County.
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