USAA

Executive Director, Bank Data Governance and Management

USAA$195K — $351K *
Plano, TX 75025In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a quantitative field or 4 years of relevant experience
  • 10 years in data and analytics within financial services
  • 4 years of team leadership experience
  • Proven experience in project leadership using Agile methodologies
  • Strong communication skills with experience engaging senior leadership
  • Expertise in large database systems and analytics methodologies
  • Deep understanding of risk management and compliance practices

Responsibilities

  • Lead the strategic and operational responsibilities of data governance and management
  • Establish and execute the vision for analytics platforms and solutions
  • Oversee the end-to-end process of information management and analytics delivery
  • Develop talent across the Data and Analytics Community
  • Stay updated on industry practices in data and analytics
  • Create new techniques and best practices for effective reporting
  • Ensure compliance with information governance policies and manage team organizational needs.

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) and pension plans
  • Life insurance and parental benefits
  • Adoption assistance and paid time off
  • Volunteer hours and wellness programs
  • Support for professional goals through career planning and continuing education
Full Job Description
The Opportunity

As a dedicated Executive Director of Bank Data Governance and Management, you will lead the strategy and execution of Bank data governance and data management capabilities, defining and advancing a comprehensive data strategy for the organization. This role is accountable for establishing and evolving a strong governance and risk management program that ensures data is trusted, controlled, and aligned with association data governance standards. You will provide leadership to advance an integrated data governance, management, and delivery framework that ensures data quality, integrity, accessibility, and regulatory compliance.

At the same time, you will enable the broader data and analytics ecosystem by ensuring governed data can be effectively leveraged to support business intelligence, ad hoc analytics, and insight-driven decision-making. This role requires balancing rigor in governance with the ability to unlock business value, partnering closely with business, risk, and technology leaders to deliver high-quality, accessible, and actionable data, while enabling scalable and efficient data delivery that supports sustained business outcomes.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, OR Charlotte, NC.

Relocation assistance is available for this position.

What you'll do:
  • Responsible for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.
  • Leads the strategy of the sub-functions by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners.
  • Provide oversight for successful end to end process of information management, analytics and delivery.
  • Provides thought leadership and participate in developing talent across the USAA Data and Analytics Community.
  • Keeps current of industry leading practices and advances in data and analytics as well as the business associated with the assigned CoSA.
  • Leads the team(s) in the development of new techniques and best practices that deliver effective reporting/analytics to meet goals and objectives that align to strategy.
  • Responsible for overseeing the implementation of processes and procedures within a CoSA in adherence with Information Governance policy and standards.
  • Responsible for the development of a successful team's training/education plans, automated systems, technical tools, staffing/organizational requirements, and expense budget.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or quantitative field; OR 4 years of relevant education and/or experience.
  • 10 years data and analytics related experience, driving results in a complex financial services organization.
  • 4 years of people leadership experience in building, managing and/or developing high-performing teams.
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
  • Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
  • Experience leading projects using Agile methodologies.
  • Experience conducting large scale data analysis using internal and external data to support business decision making.
  • Proven ability to tell a story through data and communicate effectively with senior leadership.
  • Ability to understand business requirements, KPIs and convert into analytical hypothesis in a structured and logical manner along with solution identification.
  • Experience with large complex database systems & architecture, structured & unstructured data; with diverse analytics methodologies and approaches; expert ability to connect data/metrics to business metrics/results.
  • Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.


What sets you apart:
  • Prior U.S. military service or being a military spouse/domestic partner is highly valued
  • An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline
  • Proven understanding of the financial services regulatory landscape (e.g., FCRA, SCRA, MLA, BCBS 239, AML/KYC etc.) and their direct impact on data governance strategy
  • Experience supporting enterprise data risk management and governance programs (e.g., risk and control frameworks such as RCSA, PRCI, or similar) within a regulated financial services environment
  • Proven ability to engage effectively with regulators, internal audit, and external auditors, including preparedness, issue remediation, and ongoing compliance support
  • Demonstrated ability to deliver measurable business value through data and analytics while operating within established data governance and risk management frameworks
  • Proven experience in building, mentoring, and leading high-performing teams to achieve ambitious strategic objectives and drive significant organizational change
  • Experience enabling data and analytics capabilities on modern cloud-based data platforms


Salary: The salary range for this position is: $195,230-$351,410

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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