Executive Claims Specialist, Bodily Injury, Remote

Crum & Forster

$64K — $121K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years of experience managing complex bodily injury and litigated claims, specifically in rideshare
  • Deep understanding of BI and PIP claim procedures with high-value exposures
  • Experience preferred in handling claims in Pennsylvania and New York
  • Bachelor's degree required; law or insurance designations are a plus
  • Ability to obtain and maintain necessary state licenses
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office suite

Responsibilities

  • Provide technical oversight for BI and PIP claims managed by TPAs
  • Oversee rideshare claims with an emphasis on coverage analysis and litigation management
  • Control indemnity and litigation costs through strategic reserving and trial preparation
  • Conduct audits to ensure TPA compliance with claims procedures
  • Analyze claims data and performance metrics for process improvement
  • Stay informed on changes in rideshare regulations and litigation
  • Perform additional tasks as assigned

Benefits

  • Generous Paid Time Off
  • Comprehensive health, dental, and vision benefits focused on family wellness
  • Career development programs including tuition reimbursement and professional training
  • Dynamic and engaging work environment
  • Opportunities for community involvement through donation matching and volunteer programs
Full Job Description
Job Description

S&S Transportation & Sharing Economy is seeking an experienced Executive Claims Specialist to join our dynamic team. In this role, you will provide expert oversight of Bodily Injury (BI); Property Damage (PD) and Personal Injury Protection (PIP) claims managed by Third-Party Administrators (TPAs), specifically arising from rideshare-related incidents. The ideal candidate will possess substantial expertise in complex injury claims, with a strong background in the rideshare sector. This is an oversight and technical leadership role rather than a traditional claim-production position.

What you will do for C&F:

  • TPA Oversight: Provide technical supervision and guidance for BI and PIP claims handled by TPAs, ensuring adherence to program standards and best practices.
  • Claims Management: Apply advanced knowledge to oversee rideshare claims, including coverage analysis and litigation management.
  • Technical Excellence: Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies.
  • Auditing: Conduct regular audits of TPA-managed claims to ensure accuracy, timeliness, and compliance with established procedures.
  • Data Analysis: Review claims data, reserve adequacy, and performance metrics to identify trends and recommend process improvements.
  • Industry Awareness: Stay informed on evolving rideshare regulations, policy changes, and litigation developments.
  • Additional Duties: Perform other related tasks as assigned.

What you will bring to C&F:

  • Minimum 6-8 years handling complex bodily injury and litigated claims, with direct experience in rideshare claims required.
  • In-depth knowledge of BI and PIP claim procedures; experience with high-value BI, PIP, and Property Damage exposures related to rideshare incidents.
  • Extensive claims handling experience in Pennsylvania and New York preferred.
  • Bachelor's degree required; law degree, professional designations, or insurance coursework a plus.
  • Ability to obtain and maintain required state licenses.
  • Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.
  • Proficiency in Microsoft Office suite.
  • Occasional travel may be required.
  • Understanding of claims policy language and coverage necessary to evaluate Risk Transfer with PAP carriers.


What C&F will bring to you

  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community


At C&F you will BELONG

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