Why you should join us

Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have:

• Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.
• An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
• Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.

About the role

We are looking for a high-trust, high-output Executive Assistant to support our CEO and help Tandem operate at maximum velocity. You will play a critical role in managing communication, driving focus, and translating priorities into coordinated action across the company. This is not just about optimizing one person's time; it is about amplifying the speed and clarity of the entire executive function.

You will manage the CEO's calendar and inbox, help oversee follow-ups and decisions across all major workstreams, and act as a trusted right hand in internal and external settings. You will also help coordinate and guide the work of others on the team to unblock decisions, close loops, and ensure the company moves in sync.

This role requires exceptional judgment, communication, and organizational skill. You will be exposed to every major initiative at Tandem and will build deep context across our product, growth, and operations efforts. Over time, you will be trusted with increasingly strategic coordination and internal leadership.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:

• Manage the CEO's inbox by drafting, prioritizing, and handling communication flow with near-complete autonomy
• Own the calendar by planning schedules with speed and judgment, and protecting time for what matters most
• Track key decisions, conversations, and follow-ups to ensure nothing slips through the cracks
• Prepare agendas, briefings, and materials for high-stakes meetings with internal and external stakeholders
• Coordinate priorities and execution across multiple teams on behalf of the CEO
• Guide and support the work of others when needed to help close loops, resolve bottlenecks, and accelerate progress
• Handle logistics, travel, and personal planning as needed to keep the executive function running smoothly

We'll be most excited if you have:

• 3-10 years of experience in an executive assistant, chief of staff, or high-stakes personal support role
• Exceptional communication skills that are clear, concise, and able to represent someone else's voice
• High emotional intelligence and discretion, with the ability to be trusted with sensitive conversations and relationships
• Proven ability to operate autonomously. You do not wait for instructions; you anticipate them
• Strong prioritization skills and personal organization. You manage ambiguity without dropping details
• Experience in a fast-paced or high-pressure environment such as startups, investing, media, or operations
• Willingness to take on both high-level strategic coordination and low-level logistics when needed
• High NPS with your former executives and teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Commit to audacity. "Whether you think you can, or you think you can't - you're right."
• Do the math. Be rigorous, assume nothing.
• Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
• Spit it out. Be direct, invite critique, avoid equivocation - we want right answers.
• Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
• Do what it takes to be number 1. We work hard to make sure we win.

We provide competitive compensation with meaningful equity. Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact:

• Fully covered medical, vision, and dental insurance.
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
• Unlimited paid time off (PTO) and 16 weeks of parental leave.
• 401K plan setup, FSA option, commuter benefits, and DashPass.
• Lunch at the office every day and Dinner at the office after 7 pm.

Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.