About Knot

Knot's mission is to empower consumers and businesses alike with connected merchant and banking experiences. Knot is like "Plaid for merchant connectivity." We are building the platform connecting merchants to the many applications that consumers and businesses interact with everyday. Our flagship CardSwitcher product allows consumers to instantly update & manage their cards on file with online merchant accounts (e.g. Netflix or PayPal), while newer products like TransactionLink support the retrieval of item-level transaction data. We are building many new products on top of our novel merchant connectivity platform and we hope you choose to come build them with us!

Founded in 2021, Knot was founded by two brothers and Thiel Fellows - Rory and Kieran O'Reilly - and today powers connected online payment experiences for hundreds of thousands of consumers. Companies like American Express, PayPal, Current, BILT, Step, and more choose to embed Knot's SDK in their apps to power best-in-class experiences for their customers.

Knot is proudly backed by a select group of investors, including Nava Ventures, 8VC, American Express, Plaid, and co-founders & CEOs of prominent companies like Twitter, Warby Parker, Allbirds, Casper, Intercom, Deel, Italic, DraftKings, and many more.

Working at Knot

We're a world-class team hailing from all over the globe, building in person here in NYC as we further solidify our presence in NYC to be at the heart of the financial services ecosystem.

Our team is relentlessly focused on building for our customers and every member of the financial services ecosystem. We take our work seriously and have fun while doing it. Both are equally important.

What you'll do

• Coordinate all internal and external meetings and manage the prioritization of meetings according to the needs of the CEO and CTO. Meetings will include all internal meetings, customer meetings, leadership and board meetings, as well as any company offsites, all-hands etc.
• Manage daily calendar for both the CEO and CTO
• Manage basic email correspondence and communications
• Prepare agendas and documentation as required for meetings, as well as tracking meeting deliverables and outcomes
• Manage travel (booking flights, coordinating hotels) and business expenses
• Support planning of any business related events (conferences, customer meetings, community events)
• Serve as the point of contact for office vendors (e.g., cleaning, catering, IT support) and ensure facilities issues are addressed promptly
• Ensure the office is well-stocked and running smoothly - including managing snacks, coffee, fruit, and general supply orders
• Assist with light HR admin tasks - coordinating team birthdays, onboarding of new hires, anniversaries, offsite logistics, and internal culture moments
• Handle miscellaneous day-to-day needs for the leadership team or broader office, jumping in wherever help is needed
• Provide personal assistant support to the CEO and CTO - including scheduling personal appointments, handling reservations (travel, dining, wellness, etc.), managing errands or purchases, coordinating household services when needed, etc.

What you'll need to get the job done

• Previous experience in a similar Executive Assistant role, supporting C-suite executives
• Exceptional organizational skills - able to balance moving priorities and adapt to a fast paced environment
• Ownership - someone who wants to own this key role in the organization and have a real impact
• Excellent communication skills, attention to detail and high degree of professionalism
• Wants to be in the office 5 days a week with the team!

What we offer

• Interesting and challenging work
• Competitive base salary (commensurate with experience) + generous early employee equity + benefits
• 100% medical, dental, and vision insurance coverage for you and your dependents (U.S.)
• Unlimited PTO
• Parental leave
• Beautiful NYC office in the heart of Flatiron