CNA Financial Corporation

Executive Assistant

CNA Financial Corporation$90K — $125K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of strong administrative experience required.
  • Some college coursework in Marketing, Business, Accounting preferred.
  • Strong understanding of the insurance industry and business unit necessary.
  • Exceptional written and verbal communication skills essential.
  • Proficient in Microsoft Office Suite and related software.

Responsibilities

  • Anticipate and address the needs of the Senior Vice President (SVP) proactively.
  • Resolve business unit problems and customer issues independently, ensuring excellent service.
  • Lead and coordinate special projects for senior management across departments.
  • Draft, edit, and proofread communications in alignment with the SVP's style.
  • Attend various meetings and seminars, providing notes and information as required.
  • Manage a dynamic calendar across multiple time zones, scheduling meetings and travel.
  • Assist in the coordination of performance reviews and organizational administration tasks.

Benefits

  • Opportunity to work closely with high-level executives and senior management.
  • Involvement in high-visibility projects and strategic sessions.
  • Hybrid work model options available to promote flexibility.
  • Opportunity for professional development through mentoring and training roles for others.
  • Work within a reputable organization in the insurance sector, enhancing industry knowledge.
Full Job Description
Under broad supervision performs administrative support to the highest level Claims Leaders. This position will interacts with the internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility.

This role will require travel as appropriate to assist Claims Leaders and their broader meetings, strategy sessions and activities. This role will also work very closely/partner with the Executive Assistant to the CAO.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:
  • Proactively anticipate the SVP's needs, identifying issues before they arise and resolving them independently when appropriate.
  • Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer service, acting with the appropriate sense of urgency.
  • Coordinates special projects for senior management, collaborating with others as needed.
  • Draft, edit, and proofread communications, ensuring tone, clarity, and accuracy reflect the SVP's style and expectations.
  • Attends meetings, seminars, etc. and records notes or provides information as needed.
  • Manage a complex, dynamic calendar with competing priorities across multiple time zones. Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive.
  • Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities.
  • Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
  • Establishes and maintains official documents and records in appropriate files.
  • May lead, mentor and train other staff.

May perform additional duties as assigned.

Reporting Relationship
  • Executive management/senior staff


Skills, Knowledge & Abilities
  • Exceptional written and verbal communication skills including professional etiquette.
  • Excellent interactive skills with the ability to work independently and proactively.
  • Strong computer skills including Microsoft Office Suite and other business related software systems.
  • Exceptional organizational skills including ability to prioritize and coordinate multiple projects.
  • Strong knowledge of the insurance industry and the business unit.


Education & Experience
  • Some college with course work in Marketing, Business, Accounting, etc. desirable.
  • Typically a minimum five to eight years strong administrative experience.


In Chicago/New York, the average base pay range for this role is $90,000 to $125,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

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About CNA Financial Corporation

CNA Financial Corporation provides commercial property and casualty insurance products primarily in the United States. It offers professional liability coverages and risk management services to various professional firms, including architects, real estate agents, and accounting and law firms; directors and officers, employment practices, fiduciary, and fidelity coverages to small and mid-size firms, public and privately held firms, and not-for-profit organizations; and commercial property, general liability, cyber liability, umbrella, and excess liability, as well as various other property and casualty coverages for healthcare institutions, professional services firms, and other specialized industries. The company also provides warranty and service contracts for consumer goods, and extended service contracts for consumer automobiles and recreational vehicles; and accident and health, and group life insurance products. In addition, it offers management and professional liability insurance and risk management services, as well as other specialized property and casualty coverages to various healthcare organizations, including hospitals, physician groups, and nursing homes. The company markets its products through independent agents, brokers, and general underwriters to various customers, including small, medium, and large businesses; insurance companies; associations; and other industry groups. CNA Financial Corporation was founded in 1853 and is headquartered in Chicago, Illinois.
Learn more about CNA Financial Corporation
Size
5,600 employees
Market Cap
$11.2 billion
Industry
Net Income
$690 million
Founded
1973
5 Year Trend
+4.7%
Revenue
$10.8 billion
NASDAQ

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