Job Description:

The EVP, Growth Operations is a senior strategic and operational leader responsible for strengthening, scaling, and modernizing the growth engine across all three North America Media brands - Carat, iProspect, and dentsu X. This role operates at the intersection of strategy, operations, pitching excellence, global integration, marketing, and culture-building, ensuring that the North America Media Practice competes and wins with consistency, intelligence, and operational rigor.

A critical part of this role is driving seamless connectivity with the Global Growth Team, ensuring North America is aligned to global standards, tools, intelligence, and best practices. The EVP will serve as the primary NA liaison to global growth leadership - both contributing to the global agenda and translating it into actionable implementation across the region. This includes ensuring unified pitch processes, shared learning, coordinated resourcing, and consistency in how media shows up on major global and multinational pitches.

The EVP partners deeply with Media brand CEOs, Brand Growth Leads, Marketing & Communications, Product, Data & Analytics, Finance, and Global Media to build an integrated, insight-led, tech-enabled growth system that elevates pitch performance, increases operational efficiency, and reinforces a collaborative, high-performing growth culture across the region.

Key Responsibilities

1. Strategic Leadership & Transformation

• Growth Transformation Agenda: Develop and operationalize a cohesive transformation roadmap for NA Media growth, aligned with executive leadership and Global Media strategies.
• Cross-Functional Integration: Partner across marketing, product, analytics, finance, and communications to embed a unified, modern growth operating model.
• Program Leadership: Lead strategic programs that define growth governance, reporting, process creation and cross-brand collaboration models.
• Innovation Leadership: Introduce new methodologies, tools, and ways of working that increase speed, efficiency, and pitch competitiveness.
• Brand Alignment: Ensure all three Media brands are coordinated in positioning, processes, resourcing, and market-facing growth narratives.

2. Growth Operations & Pitch Excellence

• Operational Excellence: Design and maintain the NA Media growth operating system - ensuring simple, scalable, water-tight processes from opportunity qualification through pitch close.
• Standards & Consistency: Establish a unified "Media Way of Pitching," ensuring alignment with global expectations and best practices.
• Infrastructural Projects: Lead major initiatives related to pitch decisioning, governance models, prospecting frameworks, knowledge systems, and capability playbooks.
• Resource Leadership: Manage shared NA growth resources (pursuit, creative, transitions, pitch support) and deploy talent to the highest-priority opportunities across brands.
• Cross-Network Collaboration: Lead team of growth talent across dentsu media to strengthen NA pitches.
• Insight-Driven Optimization: Work with Global and NA Intelligence teams to improve reporting, pitch intelligence, competitive insights, and performance visibility.
• Performance Metrics: Define, monitor, and communicate KPIs tied to pipeline health, operational efficiency, pitch quality, and win rates.

3. Growth Marketing (in partnership with Global & Central Media Marketing)

• Marketing Modernization: Support modernization of the Media marketing operating model, elevating brand presence, content automation, and market visibility.
• Solutions & Enablement: Build scalable tools, assets, and enablement systems that drive pitch standardization and efficiency.
• Integrated Storytelling: Ensure consistent positioning, messaging, and prospect experience across Carat, iProspect, and dentsu X.
• Market Perspective: Stay closely connected to industry trends, competitor movements, analyst landscapes, and best practices to inform future strategies.

4. Team Leadership & Culture

• Leadership of Shared Teams: Manage and develop the high-performing NA Media Practice Growth Team, including pursuit, creative, transition, and pitch support resources.
• Talent Development: Set clear objectives, drive performance management, support learning agendas, and accelerate career growth for team members.
• Culture Champion: Foster a winning, collaborative, cross-brand culture that reflects dentsu's values and creates an environment where people do their best work.
• Relationship Building: Maintain strong relationships with key departments (legal, commercial, trading, finance, HR) to collectively solve challenges that impact growth.

Required Qualifications

• Executive-level experience leading large teams and complex, cross-functional transformation initiatives.
• Deep experience in media, marketing, digital, consulting, or business development operations.
• Strong track record shaping and executing multi-year strategic programs.
• Skilled at leading in ambiguity and building structure where none exists.
• Proven ability to influence senior executives and drive alignment across matrixed organizations.
• Exceptional written, verbal, and executive communication capabilities.
• Experience with sales enablement, CRM, or lead management tools.
• Strong analytical and strategic problem-solving skills, with attention to detail and operational rigor.
• Demonstrated ability to build high-performing teams and collaborative cultures.

The annual base salary range for this position is $206,000-$340,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.

Benefits available with this position include:
• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

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Location:
New York - 150 E 42nd

Brand:
Dentsu Media

Time Type:
Full time

Contract Type:
Permanent