Qualifications

• 2+ years experience in catering or hospitality event management preferred
• Exceptional communication skills, both verbal and written
• Strong organizational and problem-solving abilities
• Ability to manage multiple stakeholders and priorities simultaneously
• Basic proficiency in PC applications including Outlook, Teams, Word, and Excel
• Bachelor's Degree in Management is a plus

Responsibilities

• Act as primary contact for clients, venues, and vendors throughout the event planning process
• Own all event planning and execution tasks post-sales turnover
• Create comprehensive Supervisor Packets and event paperwork for on-site staff
• Coordinate with internal departments and external vendors to secure event needs
• Support on-site captains by ensuring accurate and updated information
• Identify potential risks and challenges, developing contingency plans
• Lead client-facing production efforts such as site visits and operational planning
• Resolve guest or client issues during events, providing communication as needed
• Conduct post-event evaluations to gather feedback and identify improvement opportunities
• Collaborate with leadership to address operational challenges

Benefits

• Medical coverage for full-time employees
• Dental and vision insurance
• Voluntary accident and critical illness insurance
• Employee discount program
• Commuter benefits for parking and transit
• Employee Assistance Program (EAP)
• 401(k) retirement plan
• Sick time off
• Holiday pay, with 9 paid holidays
• Tuition reimbursement for full-time employees
• Paid time off (PTO)