Role Summary

We are seeking an experienced ERP Technical Lead to take ownership of our QAD ERP program at a critical juncture. The incumbent will land into an in-flight implementation nearing its first major go-live in the coming months, drive it to a stable cutover and hypercare close-out, and immediately pivot to lead the next wave of delivery - covering manufacturing modules and the prioritized backlog - targeted for a go-live later in the year.

While direct QAD experience is strongly preferred, candidates with strong end-to-end ERP implementation experience on comparable platforms (SAP, Oracle EBS/Fusion, Microsoft Dynamics 365 F&O, Infor, IFS, Epicor, NetSuite, etc.), particularly in manufacturing environments, will also be considered. The expectation is that a seasoned ERP technical leader can ramp up on QAD specifics quickly and bring proven delivery discipline to the program. This is a hands-on technical leadership role requiring deep functional/technical depth, solution ownership, and close collaboration with business, IT, and the system integrator.

Key Responsibilities

Driving the Current Implementation to Go-Live
• Take immediate technical ownership of the active delivery, including solution design, configuration decisions, and cutover readiness from current state through go-live.
• Lead the final stretch of UAT, data migration dry runs, cutover rehearsals, and go/no-go technical decisions.
• Work alongside the system integrator (SI) and internal team to hold technical timelines, scope, and quality.
• Own hypercare post go-live: defect triage, P1/P2 resolution, business stabilization, and transition to steady-state support.

Leading the Next Wave - Manufacturing & Backlog
• Define and lead the technical roadmap for the next delivery wave, covering Manufacturing modules (Shop Floor Control, Work Orders, Routings, BOMs, MRP, Capacity Planning, Inventory) and carried-over backlog items.
• Own the solution architecture, design decisions, and technical resource model for the next wave.
• Lead requirements workshops with manufacturing, planning, supply chain, and finance stakeholders; sign off on solution design, gaps, and customizations.
• Drive build, configuration, integration (MES, WMS, finance, EDI as applicable), testing cycles (SIT, UAT, performance), data migration, training, and cutover.
• Lead go-live readiness reviews and hypercare through stabilization.

Cross-Cutting Technical Leadership
• Single point of technical accountability to the program sponsor and steering committee for ERP delivery.
• Provide technical direction to SI partners, internal functional consultants, developers, and business SMEs.
• Own program-level technical risks, dependencies, and change requests.
• Establish and enforce delivery standards: design documentation, test evidence, cutover playbooks, and post-go-live technical KPIs.
• Coach and mentor internal team to build long-term ERP capability.

Required Qualifications
• 10+ years of ERP implementation experience, with significant time in technical lead roles.
• Hands-on experience with at least one Tier-1 or Tier-2 ERP platform - QAD strongly preferred; alternatively SAP (ECC/S4), Oracle EBS/Fusion, Microsoft Dynamics 365 F&O, Infor (LN/M3/CSI), IFS, Epicor, or NetSuite in a manufacturing context.
• At least two end-to-end ERP implementations through go-live in a technical capacity, including at least one in a discrete or process manufacturing environment.
• Strong functional and technical depth in Manufacturing (Shop Floor, MRP, Routings, BOMs, Work Orders, Inventory) plus working knowledge of Finance, Distribution, and Procurement modules - on any major ERP.
• Cutover and hypercare leadership experience for a live ERP go-live in the last 5 years.
• Solid grasp of ERP integration patterns and tooling (APIs, middleware, EDI, reporting/BI). Familiarity with QAD's stack - Progress/OpenEdge, .NET UI, QXtend, Boomi - is a plus; non-QAD candidates should demonstrate the ability to learn it quickly.
• Experience working with system integrators and multi-vendor delivery teams.
• Excellent stakeholder management; comfortable operating from shop floor to C-suite.

Preferred
• Prior QAD exposure, or experience transitioning from another ERP into QAD.
• Technical or functional certifications in QAD, SAP, Oracle, or Microsoft Dynamics across Financials, Manufacturing, or Supply Chain.
• Experience in regulated industries (automotive, life sciences, medical devices, food & beverage, industrial).
• Exposure to integrations with MES, WMS, Salesforce, or major EDI partners.
• Experience with ERP upgrades or on-premise to cloud migrations.