Job DescriptionUpdate and release all IOS internal documents per the YF and IOS requirements. Also responsible for implementing Global and Regional requirements, supporting achieve Customer satisfaction throughout compliance of Customer Specific Requirements (CSRs). The BOS Coordinator acts as a certified internal auditor who is responsible for coordinating IOS and LPA audits, and others as required, per IATF and YFAI requirements. They adhere to all IATF 16949, YFAI requirements and regulatory requirements and promote ongoing awareness and changes throughout the organization. This position acts as a certified lead auditor.
Supervisory Capacity: Hourly Direct ReportsKey ResponsibilitiesQuality Problem Solving - Lead and coach production teams in the use of quality tools, root cause analysis, containment actions, 8D, and COPQ
- Define and implement rework instructions, quality alerts, quality walls, and controlled shipping activities as needed.
- Analyze internal, customer, warranty, and 0km quality issues and drive corrective actions.
- Train and manage quality inspectors, including third-party resources.
- Maintain and track customer quality KPIs, process FMEAs, and build strong customer relationships through regular visits.
New Product Launch - Support development of PFMEAs, control plans, limit samples, and error-proofing (poka-yoke) solutions.
- Coordinate operator and team leader training for new product launches.
- Contribute to PPAP submissions, customer run-at-rate activities, and manufacturing readiness reviews.
- Develop standard work instructions in collaboration with Manufacturing Engineering, Continuous Improvement, and HSE teams.
Process Control & Compliance - Audit control plan adherence, including poka-yoke verification and process controls.
- Monitor quality KPIs, scrap performance, and escalate non-conformances.
- Maintain quality documentation and support layered process and 5S audits.
Continuous Improvement - Participate in quality improvement initiatives and cross-functional problem-solving teams.
- Drive preventive actions to reduce internal and customer issues.
- Support plant training, lessons learned (LL), Design for Quality (DFQ), and COPQ activities.
- Contribute to the Quality Improvement Roadmap and continuous improvement programs.
- Other duties as assigned.
Required Education Level Bachelor's Level Degree
Area of Study: Quality Management and Systems or similar.
*Equivalent work experience may also be considered for certain positions.Required Qualifications (Experience Level, Skills, Knowledge)Less Than 1 of Experience with direct customer contact and project management.
5-9 Years of Experience within the automotive industry.
Must be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces.
- Must be organized and able to communicate well with others.
- Must be able to perform each essential duty, satisfactorily.
- Working knowledge and demonstrated competence of IATF16949.
- IATF 16949 training as Lead Auditor.
- Certified Lead YF IOS auditor. If not, must be obtained within 1 year.
Preferred Qualifications (Experience Level, Skills, Knowledge) - ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) preferred
- Experience managing quality and delivery issues with demanding customers; Tier 1 automotive experience is a plus
- Strong background in problem-solving, industrial standards, and best practices within large manufacturing operations
- Practical experience applying Lean and/or Six Sigma methodologies to improve products, processes, and workflows
- Innovative mindset with a focus on continuous improvement and productivity gains
- Solid knowledge of quality management systems (e.g., QS-9000, ISO/TS 16949)
- Proven track record of achieving results
- Effective communication skills
- Strong commitment to safety and quality excellence
