Ascension

Epic Trainer

Ascension • $83K — $116K *
Plainfield, IL 60586In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School diploma with 2 years of relevant experience or Associate/Bachelor's degree or 4 years in a related role.
  • 3-5 years of experience as an Epic trainer preferred.
  • Previous experience training providers on Epic system is preferred.
  • Must reside in the Chicago area.

Responsibilities

  • Conduct hands-on training for providers and support staff at local practices.
  • Assist with Epic upgrades and provide training for physicians and office teams.
  • Troubleshoot and resolve end-user support tickets efficiently.
  • Provide specialized support across Family, Primary, OB, and Specialty practices.

Benefits

  • Full-time day shift schedule.
  • Opportunity for hands-on training experience in a diverse healthcare environment.
Full Job Description
Your future role at a glance

Location: Chicago, IL

Facility: Ascension Medial Group

Department: Physician Support

Schedule: Day shift | Full-time

Salary range: $83,487.10 - $116,376.32 per year

How you'll make an impact in this role

  • Staff Onboarding & Training: Conduct hands-on training for providers, support staff, and front desk personnel onsite at our local Chicago practices.
  • Epic System Support: Assist with Epic upgrades and deliver local, on-site training to physicians and office teams. On call rotation is required.
  • Ticket Resolution: Troubleshoot operational issues and resolve end-user support tickets efficiently.
  • Multi-Specialty Coverage: Provide specialized support across Family, Primary, OB, and Specialty practices.

What minimum requirements you'll need

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate'
    degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

What additional preferences we're seeking

  • Must live in Chicago area.
  • 3 to 5 years Epic trainer experience.
  • Prior Provider Epic training experience.


Responsibilities

  • Staff Onboarding & Training: Conduct hands-on training for providers, support staff, and front desk personnel onsite at our local Chicago practices.
  • Epic System Support: Assist with Epic upgrades and deliver local, on-site training to physicians and office teams. On call rotation is required.
  • Ticket Resolution: Troubleshoot operational issues and resolve end-user support tickets efficiently.
  • Multi-Specialty Coverage: Provide specialized support across Family, Primary, OB, and Specialty practices.


Qualifications

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate'
    degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

About Ascension

Ascension is a healthcare company that provides a range of services, including hospital care, primary care, and specialty care. The company operates more than 150 hospitals and 50 senior living facilities across the United States. Ascension also offers health insurance and other healthcare-related services. The company was founded in 1999 and is headquartered in St. Louis, Missouri.
Learn more about Ascension
Size
165,000 employees
Industry
Healthcare
Founded
1999
* Ladders Estimates

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