Epic Analyst Associate, Optime

Ann & Robert H. Lurie Children's Hospital of Chicago

$76K — $125K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate Degree in Information Technology or Healthcare field or 5+ years relevant experience.
  • Experience in a healthcare-related field preferred.
  • Knowledge of clinical, operational, or business applications from direct patient care or related roles.
  • Ability to achieve Epic certification within 6 months of employment.
  • Familiarity with personal computers and Microsoft Windows OS.
  • Strong analytical, communication, and interpersonal skills.
  • Project management expertise is required.

Responsibilities

  • Assist in optimizing hospital workflow processes through application implementation and support.
  • Provide technical support and serve as a resolution point for assigned applications.
  • Collaborate with end-users to understand workflows and enhance system functionalities.
  • Conduct research to refine and modify information systems to better meet user needs.
  • Coordinate testing phases during application implementations and upgrades.
  • Develop and maintain relationships with users and internal/external partners.
  • Ensure compliance with HIPAA regulations in all activities.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Employer-paid life and disability insurance.
  • Contributions toward Health Savings Account and Flexible Spending Accounts.
  • Generous Paid Time Off (PTO) including holidays and parental leave.
  • 403(b) retirement plan with 5% employer match.
  • Tuition assistance and student loan support options.
  • Access to various voluntary benefits including childcare and eldercare support.
Full Job Description
Location

680 Lake Shore Drive

Job Description

The Associate Application Analyst assists the hospital in optimizing workflow processes through implementing and supporting applications that are tailored to meet the hospital's needs. The Associate Analyst will obtain Epic certification and learn the Epic system's capabilities and functional use. The Associate Analyst will apply their knowledge of patient care and/or business workflows to assist in the continued implementation of systems that meet process needs. The Associate Analyst will support the information management needs of various client departments and workflows across the organization through project coordination, application(s) implementation, upgrades, ongoing maintenance and enhancements.

Essential Job Functions:
  • Works under the direction of the IM Manager, or Senior Analyst,
  • Provides application implementation, support, technical guidance, and serves as a resolution point for issues regarding assigned applications. Works collaboratively with end-users to understand workflows and develop system support.
  • Support existing functionality with further expansion to additional clinical, procedural and business areas.
  • Research and benchmark to continually refine and develop, configure and modify moderately complex information systems to meet user's needs. Participates in system optimization.
  • Coordinate all testing phases of associated applications during implementations and upgrades.
  • Develop strong relationships with end user communities, internal and external partners.
  • Perform activities of assigned projects or particular phases of a given project. Adhere to detailed work plans and timelines. Identify appropriate resources needed to complete assigned tasks and provide timely status reports.
  • Develop and monitor testing scenarios and methodologies to demonstrate system effectiveness. Prepare and maintain documentation on testing plans.
  • Participate in completion of user documentation and training procedures.
  • Adhere to HIPAA regulations for transactions, security and confidentiality.
  • Perform job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
  • Other duties as assigned.


Knowledge, Skills and Abilities:
  • Associate Degree in Information Technology or Healthcare field with related training or a minimum of five (5) years of relevant Health Care education or experience requirement.
  • Experience in a healthcare related field preferred.
  • Working knowledge of applicable clinical, operational, or business applications obtained through direct patient care, ancillary support, healthcare operations, or previous job responsibilities.
  • Must have the ability to complete Epic certification within six (6) months of employment.
  • Working knowledge of personal computers and Microsoft Windows OS and applications.
  • Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely. Excellent customer service and interpersonal skills.
  • Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.
  • Ability to maintain a high level of integrity and confidentiality relating to employee/patient and hospital


Education
Bachelor's Degree: Information Technology (Required)

Pay Range
$76,960.00-$125,840.00 Salary

At Lurie's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:
  • Supplemental Life, AD&D and Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • Tuition assistance
  • Student loan servicing and support
  • Adoption benefits
  • Backup Childcare and Eldercare
  • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
  • Discount on services at Lurie Children's facilities
  • Discount purchasing program

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