Qualifications

• Bachelor's degree plus 8+ years of experience, or equivalent combination of credentials and experience.
• 3+ years of executive-level experience in organizational transformation and change management.
• 3+ years leading organizational restructuring and cultural change initiatives.
• 3+ years in executive leadership roles within large technology organizations.
• 3+ years of experience in personnel management, coaching, and performance accountability.

Responsibilities

• Provide executive leadership for Network Infrastructure Services operations.
• Lead and implement organizational transformation and culture change initiatives.
• Plan and enact structural improvements based on organizational assessment data.
• Identify and overcome cultural and operational inefficiencies within the organization.
• Restructure reporting, staffing, and responsibilities as necessary for improvement.
• Address performance issues through management actions and adherence to policies.
• Restore professional standards and improve customer service expectations while ensuring operational discipline.

Benefits

• Opportunity to lead significant organizational transformation during a pivotal period.
• Engagement in shaping and rebuilding departmental culture and operational effectiveness.
• Ability to work with senior leadership and contribute to strategic decision-making processes.
• Exposure to compliance, audit, and regulatory obligations.
• Opportunity to mentor and prepare internal leadership for future challenges.