Role Summary: GTT ePMO is a function that manages Enterprise-wide programs at GTT that strengthens the alliance between Product, Systems, Architecture, Engineering, Service Delivery & Service Assurance teams. This function enables Program Management to deliver end to end projects.
The purpose of the Enterprise Program Manager role within ePMO is to own the day-to-day management of specific projects. Ensure they have distinct outcomes, realistic timelines and stay within budget all while playing a key role during product launch of new offerings and enhancements to existing offerings. Participate throughout the product lifecycle from ideation to operational release.
Key Responsibilities:- Manage enterprise programs that derive from Management priorities.
- Oversee and track program deliverables, backlog item and affirm prioritization
- Own communication cadence covering gap & risk management, prioritisation and user acceptance
- Refine program development constructs to enable superior offerings that deliver elevated business success
- Support GTT's ePMO organisation to define and adjust outcomes based on competing priorities
- Help drive parallel development work within our ePMO organisation to support project and program initiatives that improve digital adoption
- Collaborate with Product Management, Architecture & Engineering, Design & Development teams ensuring deliverables are clearly understood while safeguarding project timelines
- Own and manage reports based on project status and provide status updates including dependencies
- Ensure process enhancements and system changes are released in accordance with the operational release plan
What we are looking for:Essential Experience/Qualifications:- A good understanding of software development methodologies (Agile & Scrum)
- Experience managing enterprise and IT programs in a fast-moving Service Provider environment
- Proficiency creating project/program plans and distributing items efficiently
- Proven track record of delivering programs on time and within budget while
- Familiarity with product lifecycle, sales, service delivery, accounting and service assurance
- Ability to analyse, document and present information to peers and leadership
- Strong skills and experience with Visio & Microsoft Office Applications including Project
- Demonstrated knowledge or Jira and experience using this system to track and manage projects
- Transformation know-how for digital adoption and automation
Hours/Travel/Shift:Normal Office working hours. Remote with flexibility to travel as and when required for customer/team meetings.
