Microsoft

Enterprise Business Program Manager

Microsoft • $116K — $203K *
Redmond, WA 98052In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement.
  • Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement.
  • 4+ years of experience in Program Management, Sales Operations, Business Development, Operations, Finance, Compliance, or related field.
  • Experience managing complex, cross-functional programs that require stakeholder alignment and governance discipline.
  • Proven ability to synthesize operational data into executive insights and action plans.

Responsibilities

  • Own end-to-end operational management and governance of enterprise opportunities across the organization.
  • Manage opportunity intake, qualification, triage, and lifecycle tracking.
  • Coordinate execution activities across various teams including Sales, Engineering, and Finance.
  • Establish governance forums and executive reporting processes for stakeholder communication.
  • Drive accountability for execution milestones and issue resolution across cross-functional stakeholders.
  • Build and maintain dashboards and portfolio reporting for opportunity health metrics.
  • Lead process improvement initiatives enhancing operational scale and efficiency.

Benefits

  • Comprehensive healthcare plans.
  • Retirement savings options including a 401(k) plan.
  • Employee discounts on products and services.
  • Paid time off and paid holidays.
  • Professional development opportunities and support for continuing education.
Full Job Description
Role Scope & Impact
  • Own the enterprise opportunity management process from opportunity intake through outcome realization.
  • Manage end-to-end opportunity workflows, including intake, triage, routing, governance reviews, approvals, execution tracking, closure activities, and outcome reporting.
  • Drive cross-functional alignment and accountability across opportunity stakeholders, investment owners, engineering teams, advisors, and operational partners.
  • Establish and operate governance processes that provide transparency into opportunity health, execution status, investment utilization, risks, dependencies, and realized outcomes.
  • Create scalable workflow models, reporting mechanisms, operating rhythms, and decision documentation that improve consistency, effectiveness, and execution quality.
  • Deliver portfolio-level visibility and insights that inform business decision-making, investment optimization, and leadership reviews.

As Senior Program Manager, Enterprise Opportunity Management, you will own the operational governance and orchestration of enterprise opportunities across Microsoft's commercial device business. You will partner with business leaders, investment owners, engineering teams, sales stakeholders, operational teams, and PMO leadership to drive visibility, accountability, and execution excellence throughout the opportunity lifecycle.

Responsibilities
  • Own end-to-end operational management and governance of enterprise opportunities across the WDS organization.
  • Manage opportunity intake, qualification, triage, routing, lifecycle tracking, governance checkpoints, and closure processes.
  • Coordinate execution activities across Sales, Engineering, Category, Marketing, Finance, Operations, PMO, investment program teams, advisors, and other delivery teams.
  • Establish governance forums, review cadences, escalation paths, decision logs, executive reporting processes, and stakeholder communications.
  • Drive accountability for execution milestones, deliverables, dependencies, commitments, issue resolution, and follow-through across cross-functional stakeholders.
  • Build and maintain opportunity dashboards, portfolio reporting, health metrics, executive scorecards, and outcome measurement frameworks.
  • Track investment activities and business outcomes to confirm alignment to approved opportunity objectives, expected success measures, and realized impact.
  • Identify execution risks, operational bottlenecks, dependency issues, process gaps, and data-quality challenges, and drive timely resolution or escalation.
  • Lead process improvement and automation initiatives that improve efficiency, visibility, operational scale, and consistency in enterprise opportunity management.
  • Partner with PMO leadership to evolve enterprise opportunity workflows, governance mechanisms, operational capabilities, tooling requirements, and reporting processes.
  • Provide senior leadership with actionable insights regarding portfolio health, opportunity performance, investment effectiveness, execution readiness, and outcome realization.
  • Support annual planning, business reviews, investment reviews, and performance assessments through data-driven analysis, recommendations, and operational insights.


Qualifications
Required/minimum qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
    • Additional or preferred qualifications


  • Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
    • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • 4+ years of experience in Program Management, Sales Operations, Business Development, Operations, Finance, Compliance, or a related field.
  • Experience managing complex, cross-functional programs or operating processes that require stakeholder alignment, governance discipline, reporting, and execution follow-through.
  • Experience using data, reporting, dashboards, or scorecards to manage program health, operational performance, business outcomes, or executive updates.


The successful candidate will demonstrate:
  • Experience managing enterprise opportunity workflows, investment governance, portfolio operations, or sales / business operations processes.
  • Strong understanding of governance models, operating rhythms, business review processes, controls, and accountability mechanisms.
  • Experience building scalable processes, reporting models, workflow tools, and cross-functional operating mechanisms.
  • Familiarity with partner ecosystems, commercial programs, investment mechanisms, funding processes, incentive structures, or device ecosystem motions.
  • Strong analytical and problem-solving skills with attention to detail, operational rigor, and comfort translating ambiguous business needs into structured execution plans.
  • Experience operating in complex, highly matrixed environments with competing stakeholder priorities and multiple delivery teams.
  • Proven ability to influence senior leaders, drive alignment without direct authority, communicate tradeoffs clearly, and maintain accountability across stakeholders.
  • Ability to synthesize operational data into concise executive insights, action plans, risks, and recommendations.
Success Measures
  • Enterprise opportunities move through intake, governance, execution tracking, and outcome reporting with clear ownership, visibility, and accountability.
  • Leadership has reliable portfolio-level insight into opportunity health, investment status, execution risks, and realized outcomes.
  • Cross-functional stakeholders understand decision points, commitments, milestones, dependencies, and escalation paths.
  • Operational processes, reporting mechanisms, and tooling continue to scale as Enterprise Commercial motions expand.
  • The role enables consistent execution quality while maintaining alignment with established PMO governance, compliance requirements, and business objectives.


Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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