Enterprise Application Administrator - Coupa
Infrastructure Products Group
Atlanta, Georgia, United States
Job ID: 526476
Job SummaryWe are seeking a service-focused professional with strong expertise in Coupa administration to join our Enterprise Applications team. This role is central to driving efficiency and innovation across our procure-to-pay (P2P) process, with a strong focus on supplier enablement, sourcing, purchasing, and compliance. As the Coupa Administrator, you will be responsible for the hands-on administration, configuration, and optimization of Coupa and related procurement applications. You will collaborate closely with Procurement, IT, and Operations stakeholders to deliver solutions that support supplier relationships, streamline purchasing workflows, and ensure user adoption of best practices.
Job LocationThis is a hybrid position located at our Atlanta, GA corporate office.
Job Responsibilities- Administer and configure Coupa modules with a focus on procurement, sourcing, supplier management, catalogs, and purchasing workflows, and site/account set up.
- Manage supplier onboarding, catalog enablement, and catalog setup/maintenance processes.
- Partner with Procurement teams to analyze procurement workflows and identify opportunities for automation and efficiency.
- Support Translate procurement business requirements into effective Coupa system solutions while considering downstream impacts to global operations
- acquisition integrations by ensuring new suppliers and business units adopt Coupa effectively.
- Support supplier enablement initiatives to increase electronic invoicing and catalog participation.
- Ensure procurement policies and compliance standards are embedded in system workflows.
- Provide reporting and insights on supplier performance and spend visibility.
- Provide Level 3 support for Coupa issues.
- Troubleshoot catalog, purchase order, invoice, and supplier-related issues.
- Drives Coupa adoption and standardized procurement workflows across a multi-site, geographically dispersed organization.
- Engage with testing for system upgrades, procurement functionality, and new Coupa features.
- Create and execute test scripts, document results, and manage defect resolution.
- Manage escalations, service requests, and vendor-delivered enhancements.
- Build strong relationships with Procurement and Finance leaders to align technology solutions with sourcing strategies.
- Support the business unit in adoption of Coupa for all contracting, requisition, PO, and invoice submission
Job Requirements- Bachelor's degree in Business, Finance, Information Systems, or related field; or equivalent experience.
- 5+ years of Coupa administration experience with emphasis on procurement and supplier management
- Strong understanding of procure-to-pay processes: sourcing, catalogs, requisitioning, purchasing, invoicing, and supplier onboarding.
- Hands-on experience with system configuration, workflow design, and system integrations.
- Excellent problem-solving, analytical, and communication skills.
- Proven ability to collaborate with procurement and finance stakeholders to deliver process-driven technology solutions.
- Experience supporting ERP and other system Integrations (SAP, NetSuite, or similar).
- Knowledge of strategic sourcing practices and supplier performance management.
- Strong skills in relationship building among business stakeholders & colleagues.
- Strong verbal and written communication skills, able to adapt communication and key messages to the audience.
- Excellent documentation skills are required.
- Sound finance & accounting business acumen required.
- Insightful and analytical contributor that provides valuable observations.
- Problem solver with ability to break down complex situations and provide solutions.
- Proactive contributor that can work in fast-paced, growing, and dynamic environment.
- Advanced analytical, diagnostic, and technical skills.
- Strong understanding of corporate business processes, including fundamental accounting and finance concepts, including forecasting, budget cycles and corporate reporting requirements.
What CRH Offers You- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!