Tata Consultancy Services

Engineer

Tata Consultancy Services$130K — $170K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of hands-on development experience with ServiceNow platform
  • 2+ years in ServiceNow Financial Services Operations (FSO) or Customer Service Management (CSM) implementation
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Certified Implementation Specialist in Customer Service Management (CIS-CSM)

Responsibilities

  • Design and develop Financial Services Operations applications and workflows in ServiceNow
  • Build and customize applications using App Engine Studio
  • Create business rules, client scripts, UI policies, and other automations
  • Implement integrations with various platforms via Integration Hub and develop REST/SOAP integrations
  • Adhere to ServiceNow best practices and platform governance standards
  • Collaborate with stakeholders to identify challenges and automation opportunities
  • Develop dashboards and reports for operational KPIs and trends

Benefits

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage including Dental & Vision
  • Family Support with Maternal & Parental Leaves
  • Professional Growth support through Certification & Training Reimbursement
  • Various Time Off options including Sick Leave & Holidays
  • Legal Assistance, 401K Plan, and College Fund support
Full Job Description
Skill: ServiceNow FSO Developer

1. 10+ years of hands-on development experience in ServiceNow platform.

2. 2+ years of experience in ServiceNow FSO or CSM implementation.

3. Design, configure and develop ServiceNow Financial Services Operations (FSO) applications and workflows.

4. Build and customize applications using App Engine Studio.

5. Develop business rules, client scripts, UI policies, Flow Designer flows, Integration Hub spokes, and Script Includes.

6. Design and implement integrations with other platforms using Integration Hub.

7. Develop REST/SOAP integrations where IH spoke is not available

8. Design API-led integrations, MID server architecture, and data synchronization patterns.

9. Ensure adherence to ServiceNow best practices, CSDM principles, and platform governance standards.

10. Utilize ServiceNow AI and automation capabilities to improve process efficiency.

11. Work directly with business stakeholders to understand operational challenges and identify automation opportunities.

12. Create custom dashboards, reports, and Performance Analytics indicators for vulnerability KPIs and trends.

13. ServiceNow Certified System Administrator (CSA)

14. ServiceNow Certified Application Developer (CAD)

15. Certified Implementation Specialist Customer Service Management (CIS-CSM)

Salary Range - $130,000-$170,000 a year

TCS Employee Benefits Summary:

1. Discretionary Annual Incentive.

2. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

3. Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

4. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

5. Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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469,261 employees
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