PPL Corporation

Energy Efficiency - Demand Response Program Manager

PPL Corporation$100K — $120K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, communications, engineering, or a relevant technical field.
  • 5+ years of experience with energy efficiency/demand-side management (DSM) programs or related utility experience.
  • Extensive knowledge of energy efficiency best practices, evaluations, and cost-effectiveness metrics.
  • Familiarity with residential and commercial building systems as they relate to energy use.
  • Strong leadership, project management, and communication skills.
  • Proficiency with word processing and spreadsheet software, and strong analytical abilities.

Responsibilities

  • Design and manage multiple energy efficiency and demand response programs within budget constraints.
  • Assist in creating and developing the multi-year Energy Efficiency/DSM plan.
  • Develop and execute marketing strategies and content for program outreach.
  • Conduct market research and analysis to enhance program performance and customer satisfaction.
  • Establish and oversee program performance metrics and reporting to ensure compliance and track success.
  • Potentially supervise program support personnel to ensure efficient operations.
  • Adhere to company policies and undertake additional responsibilities as necessary.

Benefits

  • Opportunity to work on large-scale energy efficiency and demand response programs.
  • Significant annual budget responsibility ranging from $5 to $25 million.
  • Cross-functional team management experience.
  • Potential involvement in innovative areas like electric vehicles and distributed energy resources.
Full Job Description
Overview

This position is responsible to design, implement, and manage large, multiple, and highly complex energy efficiency and demand response programs for PPL Electric Utilities' residential, low-income, and non-residential customers. These programs help customers save money, increase customer satisfaction, create and maintain a positive image for the company, and allow the company to achieve its business and regulatory objectives for energy efficiency and demand response. Could also be responsible for other customer-facing programs such as for electric vehicles, electrification, and distributed energy resources.

Responsibilities

  • Design, implement, deliver, and manage one or more of the Company's energy efficiency and demand response programs to cost-effectively meet the needs of customers, assure high customer satisfaction, and meet all business and regulatory objectives such as energy savings, peak load reductions, and cost objectives. Manage an annual budget of approximately $5 to $25 million. Manage a cross functional team of internal/external partners to design and implement energy efficiency/DSM programs within their specified scope, schedule, and budget. Identify, develop, coordinate, negotiate, and manage contracts to successfully implement the programs.
  • Assist in planning and developing the multi-year Energy Efficiency/DSM plan.
  • Assist in the development of marketing/advertising plans and creative content to ensure the marketing, advertising, communication, website, trade ally networks, and other outreach will achieve desired program performance.
  • Request, coordinate, and ensure market research and other analyses are completed to identify potential program participants, to confirm program goals are reasonably attainable, to ensure program-specific marketing is effective, to continuously improve program performance and customer satisfaction, to anticipate and understand market trends and best practices, and for other purposes related to energy efficiency/DSM programs.
  • Design, implement, and manage program performance metrics, key leading/lagging indicators, QA/QC, reports, and other business processes and controls to accurately monitor, forecast, and control program performance (cost, schedule, energy savings, customer satisfaction, etc.). Ensure the program captures the information required by regulators, evaluators, and the company to document customer and program eligibility, to document and calculate savings, and to ensure costs and savings are correctly allocated to customer sectors and programs.
  • May supervise program support personnel
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

Required Education:
  • Bachelor's degree in business, marketing, communications, engineering, or technical discipline.

Required Experience:
  • 5+ years' experience and strong knowledge of energy efficiency/DSM programs, or electric or gas utility experience, or the development, deployment, and management of energy related products and services.
  • Working knowledge of energy efficiency program best practices, evaluation, and cost-effectiveness. Knowledge of residential and commercial/industrial building systems, equipment, and processes as they relate to energy usage/efficiency. Knowledge of market partners and channels for successful delivery of energy efficiency programs, equipment, and technology.
  • Excellent leadership, interpersonal, communication, public speaking, customer service, and project/program management skills.
  • Proficiency in the use of word processing and spreadsheet software. Established analytical, critical thinking, and problem-solving skills.

Preferred Qualifications:
  • MBA or other graduate degrees including business, marketing, communications, or technical discipline.
  • 5+ years in the development, deployment, and management of energy related products, services, and/or customer communication programs.
  • Proven experience in the development of products, services, program strategy plans, or communication strategies.
  • Experience in the development of budgets and high-level financial plans.

About PPL Corporation

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities they serve. Their utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for their customers, consistently ranking among the best in the U.S. and the U.K. Their stable earnings, secure dividend, solid management and high-quality assets represent an excellent low-risk opportunity for those looking to invest in the utility sector. For employees, the PPL family of companies offers the potential to grow in a wide range of exciting career opportunities. They are committed to providing essential energy services in extraordinary ways and they deliver. And they are a positive force in the cities and towns where they do business, providing support for programs that create jobs, donating millions to charitable organizations that improve the quality of life, and encouraging the generosity of employees who volunteer freely to help others.

PPL Corporation Careers

Join the dynamic team at PPL Corporation, a leader in the energy sector, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the most respected companies in the industry, PPL Corporation offers a range of job opportunities designed to empower your career journey and foster a culture of excellence and diversity.

Work You’ll Do

At PPL Corporation, you’ll engage in meaningful work that directly impacts our customers and communities. Our team is committed to sustainable energy solutions and operational excellence, providing a platform for professionals to lead and innovate within the energy sector. Whether you’re interested in engineering, customer service, or corporate roles, PPL Corporation provides a landscape for professional and personal growth.

Explore Career Paths

We offer a variety of career paths, including full-time positions and internships for emerging talent. Our internship programs are a great way to gain hands-on experience and develop essential skills in a supportive environment. Interns at PPL Corporation work on real projects, receive mentorship from experienced leaders, and learn about the energy industry from the inside out.

Professional Development

PPL Corporation is dedicated to the continuous professional development of our team. With access to comprehensive training programs and leadership workshops, employees can expand their skills, engage in diversity training, and advance their careers. Our leadership is committed to nurturing high-potential professionals to innovate and lead in their respective fields.

Benefits and Culture

Choosing a career at PPL Corporation means more than just a job. Our employees enjoy competitive benefits, including health, retirement plans, and flexible working conditions, designed to support a healthy work-life balance. The culture at PPL Corporation is built on collaboration, respect, and inclusivity, ensuring a welcoming environment for all employees.

Join Our Team

If you’re looking to make a difference with your career, consider joining PPL Corporation. Explore our job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making an impact and ready to contribute to our success.

Stay Connected

Stay ahead in your career by leveraging our networking opportunities and staying connected with the latest company news. PPL Corporation values continuous learning and offers various resources to keep you informed and engaged in your professional development.

Apply Now

Ready to advance your career at PPL Corporation? Check out our current job openings, prepare your resume, and apply through our careers portal. We look forward to reviewing your application and possibly welcoming you to our team where your career growth can flourish.

PPL Corporation – Powering Your Future with Opportunities for Growth and Innovation.

Join us and be part of a team that values leadership, diversity, and professional excellence.
Learn more about PPL Corporation
Size
5,607 employees
Market Cap
$21.5 billion
Industry
Net Income
$1.4 billion
Founded
1920
5 Year Trend
-5.1%
Revenue
$7.6 billion
NASDAQ

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