8/13/26
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Job Description
Endpoint Management Analyst
Location: Vancouver, BC, Canada
Employment Type: Regular Full Time
Workplace Type: Hybrid
Role OverviewReporting to the Lead, Endpoint Management, he Endpoint Management Analyst is responsible for the administration, configuration, and optimization of enterprise endpoints and related solutions to ensure a secure, efficient, and reliable workstation environment.
This role focuses on managing endpoints through tools such as Microsoft Intune, MECM (Microsoft Endpoint Configuration Manager), Qualys and in some cases Cortex XDR, packaging & deploying applications and security patches, implementing security configuration and security standards, and automating endpoint tasks through PowerShell, Bash scripting or other related technologies.
This individual is a Subject Matter Expert (SME) for endpoint management within the organization, collaborating with other IT teams to deliver a seamless end-user centric experience and robust endpoint security posture.
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Key Responsibilities- Be a courageous safety leader by adhering to and promoting safety, environmental, and operational standards
- Serve as an SME for Microsoft Intune, MECM, and Qualys, providing ongoing management of endpoint management infrastructure.
- Provide Tier 3 support of Windows and macOS devices across the enterprise and ensure consistent configuration, security, and performance.
- Develop, test, and deploy application and security patches for both Windows and macOS platforms.
- Maintain and enhance device compliance and configuration policies in Intune and MECM.
- Automate endpoint management and deployment tasks using mainly PowerShell and Bash scripting (and/or other scripting languages as needed).
- Integrate endpoint management solutions with a mixture of Active Directory, Entra, Intune, MECM and other cloud management tools.
- Work with security teams to align endpoint configurations with CIS Benchmarks or other industry best practices.
- Participate in patch management, OS lifecycle management, and hardware refresh planning.
- Provide technical expertise in troubleshooting endpoint-related issues, including application deployments, device registration, and compliance enforcement.
- Collaborate with Service Management teams to maintain and improve ServiceNow workflows and integrations related to endpoint management (asset tracking, software catalog, etc.).
- Utilize APIs and other integration technologies to enhance automation, reporting, and system interoperability.
- Produce and maintain detailed technical documentation, procedures, and standards.
- Stay current with evolving endpoint technologies, Microsoft ecosystem changes, and best practices in modern device management.
Qualifications- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- 10+ years of experience in IT with at least 3 years focused on endpoint management.
- Deep technical expertise with:
- Microsoft Intune (Endpoint Manager) - device enrollment, configuration profiles, compliance policies, app management, Autopilot, and Windows 365.
- Microsoft MECM (Microsoft Endpoint Configuration Manager) - application packaging, OSD, software updates, and reporting.
- Intermediate knowledge of Azure / Entra ID (conditional access, device registration, hybrid join, role-based access).
- Advanced PowerShell scripting skills for automation and system administration.
- Working knowledge of macOS endpoint management and macOS application packaging.
- Familiarity with Windows 11 and macOS operating systems, group policies, configuration profiles, restrictions and modern management principles.
Preferred / Nice to Have:- Experience implementing or maintaining CIS Benchmarks or similar workstation security standards.
- Familiarity with ServiceNow ITSM.
- Experience working with APIs for automation or system integration.
- Experience with reporting and analytics tools (e.g., Power BI, MECM reports, Intune reporting).
- Understanding of modern endpoint security concepts.
- Relevant Microsoft certifications (e.g., MD-102, MS-102, SC-900, SC300, AZ-104, etc.) preferred.
- Spanish speaking.
Soft Skills and Attributes:- Strong analytical and problem-solving abilities.
- Collaborative mindset with a focus on cross-team coordination.
- Excellent communication and documentation skills.
- Self-starter with the ability to manage multiple priorities in a fast-paced environment.
- Commitment to continuous improvement and learning new technologies.
Pay Range: CAD $95,000 - $118,000 per year
The actual amount offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.
Requisition ID: 54415 | Job Category: Technology | Employment Type: Regular Full Time | Location: Vancouver | Workplace Type: #LI - Hybrid
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Information at a Glance
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Posting Start Date: 8/13/26
Job Category: Technology
Job Type: Regular Full Time
Career Status: Experienced
Workplace Type: Hybrid
Job Category: Technology
Job Type: Regular Full Time
Career Status: Experienced
Workplace Type:
