MedStar Southern Maryland Hospital Center

Employee Relations Specialist

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business, or related field.
  • 3-4 years of experience in employee relations and conflict resolution.
  • Strong knowledge of employee relations legal and regulatory requirements.
  • Demonstrated influencing skills in ambiguous situations.
  • Excellent verbal and written communication skills.

Responsibilities

  • Provide Employee Relations support and coaching to associates and leaders.
  • Interpret and explain employee relations policies and relevant labor laws.
  • Exhibit strong risk and control mindset for decision-making.
  • Guide documentation for addressing performance and behavior issues.
  • Facilitate conflict resolution and dialogue on workplace concerns.
  • Gain approvals for terminations and ensure compliance with regulations.
  • Conduct investigations and recommend actions based on findings.

Benefits

  • Focus on fostering a positive workplace culture.
  • Opportunity to act as a trusted advisor.
  • Access to professional development and training.
  • Involvement with a broader HR community to build credibility.
  • Engagement in innovative solutions for workplace relationships.
Full Job Description
General Summary of Position
The Employee Relations Specialist serves as a trusted advisor and expert in fostering a positive workplace culture ensuring consistency fairness and compliance in addressing employee relations matters. This role is pivotal in aligning employee relations strategies with organizational goals by investigating and resolving workplace concerns managing employee relations programs and ensuring adherence to labor laws and company policies. Acting as a liaison between associates leaders and HR professionals the ER Specialist promotes effective communication and equitable treatment throughout the organization. Operating with independence and confidence the ER Specialist navigates ambiguity and complex situations with strategic thinking and adaptability. This role challenges the status quo by delivering innovative solutions that enhance workplace relationships strengthen employee engagement and support a thriving organizational environment.

Primary Duties and Responsibilities

  • Provide Employee Relations support thought partnership and coaching for all associates and leaders in the organization.
  • Provides interpretation explanation and clarification of employee relations policies and procedures and key federal and state regulations labor and employment law compliance.
  • Exhibits a strong risk and control mindset by promptly escalating issues proactively addressing decisions and making practical balanced choices that weigh benefits against risks while ensuring full compliance.
  • Provides guidance on documentation to address performance/behavior concerns and supports leaders with delivery and monitoring.
  • Provides guidance on conflict resolution and facilitates dialogue on associate/employer issues.
  • Gains appropriate approvals for all terminations ensures employment related decisions follow state and federal regulations protecting the rights of the employees and the legal position of the organization; escalates to ER leadership as needed.
  • Maintains a sensitive caseload of investigations as assigned. Conducts timely and through investigations interviews with associates that have filed a complaint respondents as well as named witnesses and make objective recommendations based on findings.
  • Stay informed of federal state and local labor employment and wage and hour laws as well as legal requirements for day-to-day associate management to mitigate legal risks and ensure compliance.
  • Actively contribute as a key member of the broader HR community leading by example with integrity respect and high ethical standards fostering trust and building personal credibility.

Minimal Qualifications
Education
  • Bachelor's degree Human Resources Business or a related field required

Experience
  • 3-4 years resolving employee relations issues conducting workplace investigations and resolving conflicts required

Knowledge Skills and Abilities
  • In-depth knowledge of legal and regulatory requirements regarding employee relations and federal state and local employment law.
  • Demonstrates strong influencing skills to drive desired business outcomes particularly in situations with unclear ownership or shared accountability.
  • Possesses the ability to coach and offer meaningful insights while maintaining an open mind and avoiding rushed judgments.
  • Capable of working independently with minimal guidance navigating ambiguity and overcoming internal and external obstacles to achieve effective resolutions.
  • Excellent verbal and written communication skills.

This position has a hiring range of

USD $71,843.00 - USD $135,907.00 /Yr.

About MedStar Southern Maryland Hospital Center

MedStar Southern Maryland Hospital Center is a medical facility located in Clinton, Maryland. It is a 192-bed acute care hospital that provides a range of services including emergency care, cardiology, cancer care, orthopedics, and women's health. The hospital is part of the MedStar Health system, which is the largest healthcare provider in Maryland and the Washington, D.C. region. MedStar Southern Maryland Hospital Center is committed to providing high-quality, compassionate care to its patients and improving the health of the communities it serves.
Learn more about MedStar Southern Maryland Hospital Center
Size
1,200 employees
Industry

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