About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we're looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company.
Responsibilities include but are not limited to;- Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
- Daily account management and optimization
- Implementing proprietary technology and best practices
- Responsible for driving, creating, managing, optimizing and reporting on campaigns
- Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives
- Interface and partnering with SBUs such as creative, client service and analytics
- Manage client calls and conduct client presentations
Requirements- Bachelor's Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)
- A minimum of 2 years of Salesforce Marketing Cloud experience
- Experience with other ESP's (Braze, or Klavyio are preferred) required
- Experience with Google Analytics or Adobe Analytics required
- Experience and/or passion working with DTC brands
- General business acumen
- Strong project management and ability to lead
- Go-getter attitude with a desire to work in a fast-paced, exciting environment
- Team player
- Solution focused individual who thinks outside the box for clients
- Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
- Ability to present data to clients in a meaningful way
Our interview process includes, but is not limited to, the following:- Cognitive Aptitude and Typing Test
We offer a competitive salary and benefits based on ability level, including:- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
- Bonus Perk - Seamless allowance
Total compensation based on education, experience, and skills level ($67,500-$208,921)
- Level 1 - Possesses essential capabilities.
- Level 2 - Possesses developing capabilities.
- Level 3 - Possesses notable capabilities.
- Level 4 - Possesses strong capabilities.
- Level 5 - Possesses advanced capabilities.
Locations- New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
- Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia
- Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México
