Nextpoint

eDiscovery Project Manager, Level I

Nextpoint$86K — $105K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in a legal support role or project management within the legal sector
  • Familiarity with eDiscovery technology and services
  • Strong ability to learn new technology with commercial insight
  • Experience with web-based project management and timekeeping software preferred
  • Excellent organizational skills with multitasking ability
  • Comfort in high-pressure situations and managing difficult conversations
  • Willingness to work outside normal hours when needed

Responsibilities

  • Download and manage data from external sources into Nextpoint
  • Generate reports to assist in data culling and document identification
  • Lead training and database organization sessions via Zoom
  • Create customized exports and manage metadata issues
  • Coordinate with vendors for forensic collections and data imports
  • Oversee large-scale document review projects and ensure quality control
  • Maintain communication with multiple internal teams regarding project updates

Benefits

  • Flexible hybrid work schedule with 3 days per week onsite
  • Comprehensive health insurance options including medical, dental, and vision
  • Generous paid time off, including holidays and mental health days
  • Professional development stipend and flexible benefit options
  • 401(k) plan with company matching contributions
  • Complimentary in-office lunch provided multiple days a week
Full Job Description
EDISCOVERY PROJECT MANAGER, LEVEL I
Location: Chicago, IL (Hybrid 3 days/week onsite)
Reports to: Sr. Project Director
Salary Range: $86,000-105,000 OTE / year

RESPONSIBILITIES

Data Handling
  • Download data from external FTP sites for upload into Nextpoint
  • Download ZIP files from Nextpoint when above 40GB for extraction and re-upload
  • Strategize import workflows for complex datasets
  • Import third-party or opposing counsel datasets
  • Ship hard drives containing client data, ensuring full security protocol is followed before and after delivery

Software Related Projects
  • Generate EDA and search hit reports (direct hits, direct hits + family, unique hits) to support data culling and identification of relevant documents
  • Lead review training and database organization sessions via Zoom, leveraging best practices
  • Create custom exports including productions, privilege logs, and load files based on protocol requirements
  • Perform overlays to replace or supplement missing metadata from imports
  • Translate foreign-language datasets and overlay translated text files into Nextpoint
  • Execute post-import deduplication using aggressive settings based on MD5 hash and email message ID
  • Organize near-duplicate non-native documents by similarity score to reduce review time and effort

Collaboration with Preferred Vendors (ModeOne, Iron Oak, Assembly Discovery, Aeren LPO)
  • Coordinate forensic collections and import data into Nextpoint (cell phones, email, hard drives, device images)
  • Convert unsupported file types (RSMF, UFDR, etc.) for ingestion into Nextpoint
  • Reprocess metadata not automatically ingested by Nextpoint (In-Reply-To, Accessed Date/Time, email threading, etc.)
  • Oversee large-scale document review projects with onshore and offshore teams, including review workflow development, QC oversight, and daily client status updates

Cross-Functional Communication with Client Success, Engineering, Support, Product, and Sales
  • Consistently communicate client estimates, timelines, expectations, and project updates with Client Success to support strategic decision-making
  • Partner with Engineering on backend and scripted projects, identify potential product bugs, and work through front-end limitations
  • Coordinate ticket handoffs with Support once requests are scoped and ready
  • Share product functionality and custom workflows with Sales teams
  • Relay product issues, updates, and enhancement needs to the Product team as new features are rolled out

After-Hours Availability
  • Provide after-hours support (5:30 to 8:00 PM) and weekend availability for urgent client needs, approximately eight weeks per year
  • Support weekend document review and general projects initiated during regular business hours

QUALIFICATIONS

  • 2+ years in a Paralegal, Legal Assistant, Litigation Support, Project Manager, or similar role in the legal industry
  • Experience and familiarity with eDiscovery technology and services
  • Strong interest in learning new technology, with the ability to engage technically while bringing commercial acumen and client-facing confidence
  • Experience with web-based project management (Microsoft/Zendesk), timekeeping software (Clio), and project budget tracking preferred
  • Excellent organizational skills with the ability to manage multiple projects simultaneously
  • Self-starter who consistently meets and exceeds objectives and seeks out more responsibility
  • Comfortable navigating high-pressure client, vendor, and internal stakeholder situations, including difficult conversations
  • Executive presence and the ability to act as primary contact on assigned engagements
  • Strong interpersonal, communication, and detailed execution skills
  • Ability to problem solve and think analytically in a fast-paced environment
  • Willingness to work outside normal business hours as unique client needs arise, and to be available by phone or email when out of office as needed
  • Willing to work a hybrid schedule (four days in office) and travel to Nextpoint offices as neededBachelor's degree required
  • Authorized to work in the U.S. for any employer

BENEFITS & PERKS
  • Competitive pay commensurate with experience
  • Flexible hybrid schedule (3 days/week onsite)
  • Comprehensive health coverage: medical (BCBS PPO and HDHP/HSA options), dental and vision (Guardian)
  • Health, Dependent, and Transit FSA
  • Generous PTO, paid holidays, flexible summer hours, quarterly mental health days, and floating holidays
  • Annual professional development stipend
  • Monthly flexible benefit stipend
  • 401(k) with company match
  • Free in-office lunch Tuesday through Thursday
  • And more!

About Nextpoint

Nextpoint is a software company that provides cloud-based eDiscovery and litigation management solutions. The company was founded in 2001 and is headquartered in Chicago, Illinois. Nextpoint's software is used by law firms, corporations, and government agencies to manage the discovery process in legal cases. The company's solutions include document review, data processing, and trial preparation tools. Nextpoint is committed to providing its customers with secure and reliable software, and has received numerous awards for its work in this area.
Learn more about Nextpoint
Size
50 employees
Industry
Net Income
-$1 million
Founded
2001
5 Year Trend
+10%
Revenue
$5 million

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