Description
Reporting to a Divisional Vice President, a District Manager oversees and leads all operations, and employees within a defined geographic area. DM is responsible for both origination of business and fulfillment of services to customers.
Essential Duties & Responsibilities
Sales and Business Development (25-35%)
• Work with RVP, RCDD and/or DSM to develop and execute a revenue growth plan aligned with Company strategy and objectives by developing new customers and expanding relationships.
• Partner with DSM and RCDD to sell new customers and maximize existing business opportunities.
• Build and solidify relationships with key customers and networks to initiate relationships with prospective customers.
• Develop and implement sales solutions that ensure maximum penetration of customers and the market.
• Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.
• Align with National Sales and Marketing leadership to support business development and proactively promote services.
Operations (35-45%)
• Lead and manage a team to maximize effectiveness and efficiency of resources, technicians and capital.
• Direct recruiting activities with hiring managers and talent acquisition resources to ensure top talent and proper staffing in support of existing customers and new business expectations.
• Expediently and professionally addresses all customer, operational, and performance concerns.
• Closely support direct reports/managers optimizing day-to-day operations.
Personnel (15-20%)
• Create a positive, productive working environment consistent with Dent Wizard's Core Values.
• Recruit, hire and retain technician base at or above budgeted targets.
• Ensure managers possess the necessary skills and are empowered to identify and resolve customer and personnel concerns in a proactive, respectful, and fair manner.
• Communicate regularly, consistently, effectively, and candidly.
• Create and implement plans for managers and employees to be appropriately trained and equipped for current and potential business including technical, administrative and management skills.
• Identifies performance issues and develops plans to address and redirect.
Administration (10-20%)
• Lead Q Process to ensure complete participation and drive Vital Few and MITs.
• Lead and execute DW's Blueprint Strategy to deliver Desired Superior Outcome expectations.
• Responsible for achieving annual budget goals such as revenue and EBITDA.
• Along with FP&A team, utilize quantitative tools to drive financial and operational performance.
• Manage and deliver key metrics to exceed company goals.
• Leads preparation of 7-step capital requests.
• Evaluate and recommend investment decisions regarding headcount, coverage patterns, equipment, etc.
Required Qualifications
• Combined minimum experience of 3 years in a district route and auction leadership role required
• Profitable management of a P&L of at least $1.5M in revenue annually
• Experience managing other leaders and staffs of 20+
• Travels overnight approximately 10 - 20%
• Result-driven
• Positive, motivating leadership style
• Flexible, resilient, diplomatic, tolerant
• Active listener; credible and persuasive communication style that empowers others and leads decisively
• Successful strategy implementation and results
• Track record of leading and implementing positive change
Preferred Qualifications
• District dealer route and auction experience both strongly preferred