As a District Manager at Mejuri for the Eastern Region, you are the Business Owner of your market. You are not a store visitor; you are a systemic operator who owns the performance, talent capability, and brand integrity of a fleet. You sit at the intersection of commercial rigor and operational excellence. You don't just solve problems; you diagnose them at the root to ensure the "Fine Standard" holds whether you are in the room or not. You are a coach of coaches, a P&L expert, and a proactive partner to HQ-leveraging every brand lever from marketing to merchandising to ensure your district doesn't just meet the bar, but sets it. Your home office will be at our Toronto HQ and your District will be (Centra/East) across both Canada and the US. What You'll Do Fleet Ownership & Systemic Performance • Solve at the Root: Move beyond firefighting. You diagnose gaps across the fleet and implement systemic solutions that hold the standard after you walk out the door. • Close the Gap: Narrow the performance variance between your best and worst-performing stores. You refuse to let "every store is different" be an excuse for inconsistent results. • Hold the Fine Standard: Maintain a non-negotiable policy for brand standards, STACK execution, and store environment across all doors. You have the "editorial eye" to walk a store and diagnose what is off within 30 seconds through a customer lens. Commercial & Cross-Functional Command • Own the P&L: Run your district like a CEO runs a business. You know your NMV, traffic, CVR, and payroll cold. You read the numbers before they are handed to you and make the call before being asked. • Diagnose Before Escalating: You don't just report problems; you bring hypotheses. When traffic is down, you provide the data, the "why," and the specific cross-functional ask. • Pull the Levers: Treat every HQ function-Marketing, Merchandising, People Ops-as a tool in your kit. You proactively initiate local activations, adjust assortments, and mitigate staffing risks before they become crises. Coaching & Pipeline Architecture • Coach the Coach: Your focus is on the Store Manager. You don't jump past them to coach stylists; instead, you build the SM's capability to lead, coach, and drive performance independently. • Build the Bench: You are never reactive to vacancies. You can name your next Store Manager by name right now, having developed a 3, 6, and 12-month pipeline of talent ready to step up. • Cultivate Business Owners: You empower your SMs to own their individual P&Ls, fostering a culture of high ownership where every leader acts with an entrepreneurial mindset. OMNI-Channel & Community Mastery • Remove Barriers to Purchase: Champion a seamless digital-physical experience. You coach teams to leverage clienteling and waitlist tools to bridge inventory gaps and build long-term loyalty. • Community Engagement: Identify and execute localized marketing and eventing opportunities that drive brand awareness and new customer acquisition within your specific markets. What You'll Bring • 5+ years of multi-unit leadership where you can prove you closed store-to-store performance gaps and turned around underperformers. • Commercial Command: A deep understanding of P&L management with a track record of driving top-line growth while maintaining operational discipline. You translate data into actionable strategies without being prompted. • Architect of Talent: A strong history of promoting Store Managers and building internal pipelines. You measure your success by the growth and independence of your leaders. • Strategic Problem-Solving: You are an agile operator who thrives in the "grey area." You have the ability to diagnose complex business challenges-from inventory imbalances to shifting consumer trends-and implement effective solutions. • OMNI-Channel Fluency: You understand the modern customer journey and have experience leveraging digital tools and clienteling strategies to drive conversion beyond the four walls of the store. • Entrepreneurial Agility: You are hungry, proactive, and move before being asked. You are energized by ambiguity and enjoy building operating rhythms in real-time. • Exceptional Communication: You are a compelling storyteller who can synthesize field insights for executive-level partners and inspire store teams with a clear, unified vision. Benefits at Mejuri: • A minimum of four weeks vacation, plus personal days and three religious/cultural observance days. • Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. • Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. • A generous product discount! Location Home office/Store Rush Street OR West Loop TravelThis role requires cross border travel. Candidates must be eligible for travel upto 80% of the time. Salary Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 123K-144K per annum based on a candidate's experience and qualifications. We will review individual salary expectations and **weight salary commensurate with experience. #LI-Onsite