Position Summary...We are seeking a Distinguished Technical Program Manager to establish and lead the operating mechanisms that connect technology strategy to execution across the organization. This leader will partner closely with senior technology and business executives to define planning frameworks, manage strategic roadmaps, measure outcomes, and ensure consistent execution through disciplined operating rhythms.
The ideal candidate is a systems thinker who can translate complex technical strategies into measurable goals, scalable planning processes, and transparent reporting mechanisms. They will serve as the connective tissue across technology leadership, engineering teams, product organizations, finance partners, and business stakeholders, ensuring alignment from long-term strategy through day-to-day execution.
This role requires a senior leader who can operate across ambiguity, influence executive decision-making, drive portfolio-level visibility, and improve the mechanisms that enable large-scale technology delivery.
What you'll do...Strategy & Planning- Partner with senior technology leadership to define and operationalize multi-year technology strategies and investment priorities.
- Lead annual and quarterly planning processes, ensuring alignment between strategic objectives, business outcomes, and engineering roadmaps.
- Establish frameworks that connect vision, strategy, goals, initiatives, milestones, and measurable outcomes.
- Facilitate strategic reviews, planning forums, and decision-making sessions with executive leadership.
- Translate ambiguous business and technology priorities into actionable plans, clear ownership, and measurable deliverables.
Goal Management & Performance Measurement- Lead the development, governance, and tracking of technology goals, OKRs, KPIs, and operational metrics.
- Ensure clear accountability, ownership, and visibility for strategic commitments across organizations.
- Build mechanisms to identify execution risks, dependencies, and opportunities early.
- Continuously improve measurement frameworks to assess organizational effectiveness, delivery health, and strategic progress.
- Use data, insights, and performance trends to guide leadership decisions and drive course correction.
Roadmap Governance & Portfolio Management- Drive end-to-end technology roadmap management across multiple engineering, platform, and product organizations.
- Create portfolio-level visibility into investments, dependencies, milestones, delivery commitments, and resource constraints.
- Ensure roadmap prioritization aligns with business objectives, technical strategy, customer impact, and capacity.
- Enable effective trade-off discussions through data-driven insights, executive-ready recommendations, and clear decision options.
- Identify synergies, overlaps, duplicative efforts, and areas of waste across program tracks and portfolios.
Executive Operating Rhythms & Business Reviews - Own and continuously evolve executive reporting and operating mechanisms, including:
- Weekly Business Reviews
- Monthly Business Reviews
- Quarterly Business Reviews
- Annual planning and strategy reviews
- Executive scorecards and dashboards
- Drive high-quality narratives, insights, and decision-focused reviews that enable leadership action.
- Standardize reporting frameworks while balancing organizational flexibility, scale, and maturity.
- Develop executive-ready materials that clearly communicate progress, risks, dependencies, and decisions needed.
- Create mechanisms that improve leadership visibility and accelerate decision-making across complex programs.
Program Execution & Operational Excellence - Lead large-scale, cross-functional programs that are critical to strategic technology and business objectives.
- Establish governance models, escalation paths, execution frameworks, and operating cadences across multiple organizations.
- Drive operational rigor through planning rhythms, dependency management, risk mitigation, milestone tracking, and delivery governance.
- Define and improve scalable, measurable, and repeatable workflows across cross-functional teams.
- Dynamically reassess and refine roadmaps, helping teams navigate change and return at-risk programs to a path to green.
- Champion continuous improvement of organizational processes, delivery mechanisms, and ways of working.
Technical Leadership & Systems Thinking - Apply strong technical judgment to understand complex systems, platforms, architecture, infrastructure, and software delivery lifecycles.
- Partner with engineering and product leaders to evaluate end-to-end solution designs, system dependencies, scalability considerations, and boundary conditions.
- Review delivery plans with an understanding of current and future product use cases, infrastructure needs, security impacts, and modernization requirements.
- Identify and reduce technical duplication, unnecessary dependencies, and misalignment across initiatives.
- Establish mechanisms for effective defect management, launch readiness, observability, incident response, and operational resilience.
- Promote simple, modular, extensible, and customer-focused design principles across products and platforms.
Domain Knowledge & Business Impact - Demonstrate strong understanding of relevant business domains, industry trends, market dynamics, and success metrics.
- Extend program plans to include change management, communications, launch planning, marketing, field enablement, and operational readiness where needed.
- Lead impact analysis and due diligence to guide build-versus-buy decisions.
- Identify opportunities to introduce automation, improved processes, and new ways of working across domains.
- Connect technology execution to customer outcomes, business value, operational efficiency, and long-term strategic priorities.
Stakeholder Leadership & Executive Influence- Influence and align senior executives, engineering leaders, product leaders, finance partners, and business stakeholders.
- Facilitate executive-level discussions, strategic planning sessions, and cross-organizational decision forums.
- Serve as a trusted advisor to technology leadership on organizational health, execution effectiveness, and strategic priorities.
- Secure stakeholder buy-in for roadmaps, program scopes, timelines, and delivery commitments.
- Resolve conflicting priorities and ambiguity by driving clarity, alignment, and shared ownership.
- Communicate complex topics through clear narratives, structured artifacts, and fact-based recommendations.
What You'll Bring:Program Planning & Development - Deep expertise in program management techniques, tools, frameworks, benefits analysis, planning methods, communication processes, and delivery governance.
- Ability to define goals, stage gates, critical delivery paths, key milestones, and deliverables for large-scale programs.
- Experience managing multiple programs with dependencies across teams, timelines, resources, and business priorities.
- Proven ability to secure commitments for program scope, delivery dates, resources, and cross-functional dependencies.
- Strength in resolving ambiguity, aligning teams, and independently driving clarity across complex business and technology strategies.
Technical Expertise- Strong understanding of software, platform, infrastructure, and system design concepts.
- Experience with cloud infrastructure, pipeline orchestration, databases, networks, APIs, security standards, and development platforms.
- Knowledge of hardware and software lifecycles, end-of-life planning, upgrades, migrations, and legacy system modernization.
- Familiarity with Site Reliability Engineering concepts, observability, monitoring, pre-production readiness, incident management, cloud computing, and ITIL/service management practices.
- Ability to translate business outcomes into system-level, platform-level, and security-level requirements across multiple engineering teams.
Delivery & Results Orientation- Strong command of risk management, project management methodologies, tracking tools, dashboards, financial management, budgeting, change management, and critical path planning.
- Ability to monitor multiple programs, decompose performance metrics, identify risks, assess severity, build mitigation plans, and unblock teams.
- Experience managing large-scale program lifecycles while mentoring others on best practices.
- Ability to define objectives for ambiguous programs and break them into executable sub-projects, workstreams, and parallel delivery paths.
- Skilled at defining prioritization frameworks that support dynamic sequencing across a portfolio of initiatives.
Analytical Problem Solving- Strong data analysis, research, diagnostic, and fact-based decision-making skills.
- Ability to define program success metrics and extract insights from multiple data sources.
- Experience identifying systemic gaps, difficult problems, and hidden risks across complex programs.
- Ability to challenge assumptions, clarify problem statements, and coach others on structured problem-solving methods.
- Strong judgment in using data, qualitative feedback, business context, and operational signals to guide decisions.
Communication & Alignment- Excellent executive communication skills, including written narratives, business reviews, whitepapers, decision documents, scorecards, and dashboards.
- Ability to tailor communication style to stakeholder needs, organizational context, and decision forums.
- Skilled at guiding stakeholders toward clear decision points, options, trade-offs, and recommended outcomes.
- Ability to present nonpartisan points of view and influence alignment across competing priorities.
- Experience creating streamlined artifacts that simplify complex scopes of work for different audiences.
Stakeholder Management- Proven ability to identify, engage, and influence stakeholders across multiple organizations.
- Strong relationship management skills with the ability to navigate conflicting priorities and ambiguity.
- Experience securing stakeholder buy-in for roadmaps, program plans, and delivery commitments.
- Ability to connect stakeholders, resolve conflicts, and align teams around common solutions.
- Experience supporting stakeholders through significant program, organizational, or process changes.
Leadership Expectations- Provide strategic direction by analyzing business objectives, customer needs, operating models, cost considerations, forecasts, and resource requirements.
- Develop, communicate, and implement business strategies, plans, and practices that support measurable outcomes.
- Evaluate operational processes, identify improvement opportunities, and sponsor continuous learning.
- Build and maintain a highly skilled, engaged workforce by identifying capability gaps, supporting talent development, mentoring others, and enabling succession planning.
- Cultivate an environment where associates respect and adhere to company standards of integrity and ethics.
- Develop and leverage internal and external partnerships to maximize business outcomes.
- Engage stakeholders in the development, execution, and evaluation of business plans and strategic initiatives.
The annual salary range for this position is $130,000.00 - $260,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 9 years' experience in engineering, engineering program management, technical program management, product management, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Certification in Project Management., Master's de
