About the RoleThis role focuses on program and product leadership, driving end-to-end delivery and Agile execution across cross-functional teams. Leads digital transformation initiatives including web/mobile, AI, cloud, analytics, and enterprise modernization. Drives customer-centric innovation, strategic roadmaps, KPIs, and business outcomes while partnering with executive leadership and business stakeholders.
Job Title: Technical ProgramManager
- Define and execute program strategies, roadmaps, and delivery plans aligned with organizational objectives and business priorities.
- Lead the end-to-end product and program lifecycle from ideation and requirements gathering through development, launch, adoption, and continuous improvement.
- Manage and prioritize product backlogs, epics, features, user stories, and acceptance criteria while driving Agile ceremonies and execution across cross-functional teams.
- Lead enterprise digital transformation initiatives involving web and mobile applications, customer portals, voice and chatbot platforms, AI-enabled solutions, analytics platforms, enterprise modernization, and cloud migration.
- Drive customer-centric product development through Design Thinking, customer research, journey mapping, usability testing, persona development, and digital experience optimization.
- Manage multiple concurrent programs and initiatives, coordinating Product Managers, Business Analysts, UX Designers, Engineers, Architects, Data Scientists, and other stakeholders to ensure successful delivery.
- Establish and monitor program KPIs, OKRs, adoption metrics, business value, milestones, budgets, resource plans, dependencies, risks, and overall delivery performance.
- Partner with executive leadership and business stakeholders to align investments with strategic priorities and present product roadmaps, business cases, status updates, and performance insights.
- Collaborate with Sales, Marketing, Customer Success, Engineering, and Operations teams to develop go-to-market strategies, product positioning, value propositions, demonstrations, and customer presentations.
- Identify market opportunities, customer needs, competitive trends, and emerging technologies to drive product innovation, improve customer engagement, increase adoption, and deliver measurable business outcomes.
Location RemoteSalary and Other Compensation:The annual salary for this position is between $150k-$180k/annum. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [12-15 days of paid vacation time] [6-8 weeks of paid parental leave after a year of service] [9 paid holidays and 2 floating holidays per calendar year] [Ascendion Learning Management System] [Tuition Reimbursement Program]
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