TIAA

Director, Workforce Analytics

TIAA$150K — $185K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in people or workforce analytics, strategy, or human capital consulting required; 7+ years preferred.
  • Proven ability to build trusted relationships with HR leaders and business executives.
  • Expertise in defining problems and delivering data-driven recommendations that align with business outcomes.
  • Strong business acumen connecting workforce metrics to operational and strategic contexts.
  • Proficiency in analytical tools like Excel, SQL, Python, or BI tools.
  • Familiarity with AI applications in data analysis and storytelling.
  • Sound judgment regarding data governance and ethical use of workforce information.

Responsibilities

  • Own the end-to-end analytics process, from data wrangling to presenting insights.
  • Cultivate trusted relationships with HR and business leaders to understand their needs.
  • Frame workforce-related questions and provide actionable insights.
  • Define success metrics before analysis and evaluate HR strategies' effectiveness.
  • Communicate findings clearly and confidently to senior audiences.
  • Apply AI tools to enhance research and storytelling capabilities.
  • Influence across teams and departments without formal authority.

Benefits

  • Opportunities for professional growth and advancement.
  • Access to advanced analytical tools and technologies.
  • Collaboration with senior HR leaders and business executives.
  • A role central to building and maturing People Analytics capabilities.
Full Job Description
We are looking for a Director HR Workforce Planning and People Analytics who believes the value of analytics is not the analysis itself, but the perspective, decisions, and action it enables.

This senior role serves as a dedicated partner to HR Business Managers, HR executives, and business leaders. Building deep trust and contextual knowledge with them is central to this role. You will develop a deep understanding of their business strategy, workforce context, and priorities, helping them understand what is happening in their workforce, why it matters, what may be coming next, and what choices are available.

Work will range from standard reporting and recurring business reviews to deep, business-specific analysis and strategic decision support. The right candidate is energized by building toward a long-term vision while delivering value in the near term.

We want to be transparent about where we are. We are actively building and maturing our People Analytics capabilities, and this role is central to that journey. In the near term, that means a meaningful amount of hands-on data wrangling. The right candidate needs to be genuinely comfortable doing that work - pulling, organizing, and analyzing data directly while also being the person in the room discussing and presenting insights to senior leaders. At the same time, a key priority of this role is advancing our capabilities so that less time is spent on data preparation and more on insight and impact. We are looking for someone who is energized by building toward that future, not just operating within the present state.

Key Responsibilities and Duties:
  • Own the analytics work end to end, from pulling and wrangling data to delivering insight and strategic recommendations to senior leaders.
  • Cultivate trusted advisory relationships with assigned HR business managers, HR executives, and business leaders, building deep knowledge of their strategy, workforce priorities, and decisions over time.
  • Help leaders frame the right workforce questions before analysis begins, and deliver insight that goes beyond data to offer a clear "so what" and "now what."
  • Define success measures before work begins and evaluate whether talent strategies achieve their intended outcomes.
  • Communicate findings to senior audiences with clarity, confidence, and appropriate challenge.
  • Apply AI tools thoughtfully to accelerate research, synthesis, and storytelling.
  • Influence and coordinate across organizational boundaries without formal authority.

What Success Looks Like
  • HR business managers and senior leaders seek out this role for perspective and partnership, not simply data.
  • Deliverables reflect the client's specific business context, support their operating cadence, and answer what is happening, why it matters, and what to consider next.
  • Workforce risks are identified early enough to act, reducing fire-drill responses.
  • Business managers view this role as a trusted, proactive partner who reduces their burden rather than adding to it.


Key Responsibilities and Duties

Educational Requirements
  • University (Degree) Preferred

Work Experience
  • 5+ Years Required; 7+ Years Preferred

Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
8IC

Qualifications:

Required:
  • Five or more years of experience in people analytics, workforce analytics, workforce strategy, business analysis, or human capital consulting.

Preferred:
  • Seven or more years of experience in people analytics, workforce analytics, workforce strategy, business analysis, or human capital consulting.
  • Demonstrated ability to build trusted advisory relationships with HR business managers, senior HR executives, and People Team colleagues, with the consultation skills to define the right problem before reaching for data, synthesize complex evidence into clear recommendations, and keep work connected to decisions and outcomes rather than analysis for its own sake.
  • Strong business acumen with the ability to connect workforce patterns to the operational, financial, and strategic context of a specific client group.
  • Familiarity with statistical analysis and predictive methods, with the judgment to know when advanced approaches add value.
  • Proficiency in one or more analytical tools such as Excel, SQL, Python, Snowflake, Workday, Tableau, or Power BI.
  • Experience applying AI tools to improve analysis and storytelling, with sound judgment about responsible use.
  • Sound judgment regarding data governance, employee privacy, and the ethical use of workforce information.
  • Bachelor's degree or equivalent in analytics, data science, business, economics, statistics, or a related field.


Related Skills

Analytical Skills, Consultative Communication, Data-Driven Business Intelligence, Data Visualization, Detail-Oriented, Digital Savviness, Influence, Problem Solving, Story Telling

Anticipated Posting End Date:
2026-09-01

Base Pay Range: $150,000/yr - $185,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

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TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
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