POSITION SUMMARYThe Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization's Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency.
RESPONSIBILITIES- Lead payroll operations and administration to ensure accuracy, efficiency, and compliance
- Maintain oversight of the Company's 401K plan including vendor assessment, negotiations, and regulatory matters
- Ensure accurate budgeting and recording of compensation related costs and review the recurring monthly compensation accounting entries posted by Corporate Accounting
- Maintain organized database of all aspects of compensation (history of salary, bonus, equity grants) and ensure accurate record-keeping (including all offer letters, grant documents)
- Execute annual and mid-year compensation processes in partnership with SVP, HR Strategy & Operations
- Ability to lead successful transition to new Total Rewards/HRIS system
- Direct all aspects of benefits strategy and administration, including health and wellness programs and retirement plans
- Manage the process to obtain, process, and communicate annual compensation (Cash/Equity) updates including valuation of equity awards
- Develop compensation budgets, forecast spend and build a process to ensure our annual and mid-year changes fall within budget and are aligned to business goals; Prepare and document thoughtful analysis to summarize variances against budgets and forecasts to aid in decision making
- Work closely with the HR department to ensure accurate budgeting and recording of compensation related costs and prepare the recurring monthly compensation accounting entries
- Oversee and execute pay equity analysis with outside vendors as needed
- Ensure compliance with global regulatory requirements (e.g., ERISA, GDPR, WARN, TUPE)
- Partner with IT and cross-functional stakeholders to maximize the use of HRIS, analytics tools, and automation technologies
- Drive continuous improvement and transformation initiatives across HR, enabling greater transparency, consistency, and efficiency
WHAT SUCCESS LOOKS LIKE- Seamlessly integrate into our existing payroll and benefits processes, with an intent to enhance efficiency and ensure compliance
- Employee engagement and customer service is at the forefront of our culture and must be modeled in this department
- Anticipate future trends and align programs with long-term organizational goals
- Collaboration is needed to build trust and alignment across teams and with employees
- Deliver scalable, compliant, and efficient HR solutions
REQUIRED SKILLS / ABILITIES- Experience with Union employee payroll is required; Experience with SEIU Local 32BJ, IUOE Local 94, and IUOE Local 30 preferred
- Extensive experience with HRIS/Payroll systems; ADP Workforce Now preferred
- Practical experience with financial analysis
- Strong communication, leadership, and collaboration skills
- Proficient in accounting systems (preferably Yardi Voyager)
- Strong skills in Excel and Microsoft Office
- Executive compensation experience preferred
- CCP (Certified Compensation Professional) certification a strong asset
- Experience with process automation software such as Alteryx and/or Power BI highly preferred
EDUCATION & EXPERIENCE- Minimum of 10 years of professional experience working in an organization with exposure to multiple departments, service line leaders and teams
- Minimum of 6 years of experience with payroll management and compensation
- Minimum of 6 years in a supervisory role
- Bachelors degree required; MBA is a plus
PHYSICAL REQUIREMENTS- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT- At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
- Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently
- Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
- Dependable - you take a strong sense of ownership and accountability over your work
- Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a "roll-up-your-sleeves" attitude
- Curious - you consistently look for new ways to work smarter, not just harder
- Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
- Positive - you possess a service-oriented attitude with excellent follow through
BENEFITS- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
WELL-BEING- Generous paid time off
- Flex remote work time
- Flex Summer Fridays
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observatory access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs
$175,000 - $200,000 a year
Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.