Director, Technology Operations

Walmart Canada

$110K — $220K *
US-AnywhereRemote in Bentonville, AR
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant fields or 8 years' experience in project/program management.
  • 6 years' experience in project management or program operations, or related area.
  • 3 years' supervisory experience required.
  • Proven ability to implement large-scale technology programs.
  • Proficiency in risk assessment and program monitoring.
  • Experience in technology operations and continuous process improvement.
  • Strong stakeholder management and communication skills.

Responsibilities

  • Lead planning and execution of large-scale technology programs.
  • Develop and manage program budgets and forecasts.
  • Build and maintain relationships with stakeholders to drive initiatives.
  • Translate business requirements into technology strategies and oversee implementation.
  • Identify risks and develop mitigation plans for successful outcomes.
  • Drive continuous improvement by evaluating operational processes.
  • Communicate effectively with cross-functional teams for alignment.

Benefits

  • Opportunity to lead significant technology initiatives.
  • Collaborative work environment promoting cross-functional teamwork.
  • Access to resources for continuous professional development.
  • Exposure to strategic planning at a high organizational level.
  • Engagement in shaping business technology strategies.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The (USA) Director, Technology Operations, leads the strategic planning and execution of technology programs to support organizational objectives. This role oversees Executive communication ,financial management, program monitoring, and risk mitigation while fostering collaboration across multiple business units. The director drives continuous improvement initiatives, aligns technology strategies with business goals, and influences stakeholder decisions through clear communication and data-driven insights. By managing resources effectively and promoting operational excellence, this position ensures the delivery of high-impact technology solutions that enhance business performance and support long-term growth.
What you'll do:
  • Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets.
  • Develop and manage program budgets, forecasts, and resource allocation to ensure optimal delivery and return on investment.
  • Build and maintain strong collaborative relationships with stakeholders across multiple business units to influence and drive strategic initiatives.
  • Translate complex business requirements into actionable technology strategies and oversee their implementation.
  • Identify risks and develop mitigation plans to ensure successful program outcomes.
  • Drive continuous improvement by evaluating operational processes and adopting best practices.
  • Communicate clearly and concisely with cross functional teams to foster alignment and accountability.

What you'll bring:
  • Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.
  • Proven ability to define and implement large-scale technology programs aligned with business strategy.
  • Strong skills in stakeholder management, communication, and influencing across multiple teams and business units.
  • Expertise in technology operations, information systems, and continuous process improvement.
  • Proficiency in risk assessment, mitigation, and program monitoring to ensure successful delivery.
  • Demonstrated capability in business operations, data analysis, and driving operational excellence.
  • Ability to build collaborative relationships and lead cross-functional teams effectively.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years' experience inproject management, program management, program operations, or related area.Option 2: 8 years' experience in project management, program management, program operations, or related area.
3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America

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