Dexcom

Director SW Quality - Consumer Applications

Dexcom$164K — $273K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical discipline required
  • 15+ years of industry experience
  • 9+ years of management experience in relevant field
  • Deep understanding of IEC 62304 compliance and Software as a Medical Device
  • Strong working knowledge of FDA regulations and GxP standards

Responsibilities

  • Manage Software Quality Assurance teams and delegate responsibilities
  • Utilize consumer feedback to enhance continuous improvement initiatives
  • Promote adherence to quality standards and regulatory compliance
  • Establish and report on key software development metrics
  • Coach on project plans, requirements, design, and testing processes
  • Create a lightweight SDLC for Class I/II Exempt Applications based on risk
  • Lead risk management discussions and strategy development

Benefits

  • Comprehensive benefits program
  • Opportunities for growth on a global scale
  • Career development through in-house learning and tuition reimbursement
  • Innovative corporate culture focused on employee and community commitment
  • Engagement with life-changing continuous glucose monitoring (CGM) technology
Full Job Description
Meet the team:

The Director of Software Quality Engineering - Consumer Applications is responsible for all aspects of Software Quality Engineering related to Consumer Applications and Data Platform Solutions including managing and mentoring Quality Engineering staff responsible for Consumer Applications ecosystem. This role partners closely and collaboratively with R&D, Regulatory and Medical Affairs to drive the development, test and release of Product Software Consumer and Digital Health Apps, and supporting data platforms infrastructure while ensuring the development process is compliant with all regulatory and quality system requirements.

Where you come in:
  • Manages the Software Quality Assurance Consumer Applications & Data Platform Solution Team(s). Defines priorities and delegates responsibilities.
  • Leverage customer and consumer feedback to drive continuous improvement initiatives aligned with departmental and corporate strategic goals.
  • Promote cross-functional understanding and adherence to quality standards and regulatory requirements.
  • Responsible for establishing and reporting on key software development metrics.
  • Provides coaching and guidance on defining world class project plans, requirements, design, and test cases.
  • Create a lightweight SDLC for Class I/II Exempt Applications / Component based on risk and software classifications as defined in IEC 62304
  • Deep understanding of software requirements and best practices toward:
    • IEC 62304 compliance, Software as a Medical Device (SaMD) and Software in a medical device
    • Product IOT environment, Digital Health and Clinical Decision Support Tools
    • Agile development in medical devices
    • Automated testing methodologies
    • FDA General Principles for Software Validation
    • FDA Guidance for the Content of Premarket Submissions for Software Contained in Medical Devices
    • FDA Guidance for Content of Premarket Submissions for Management of Cybersecurity in Medical Devices
    • FDA Guidance for Post-market Management of Cybersecurity in Medical Devices
    • IS0 14971: Risk Management for Medical Devices
    • GxP Validation and GAMP guiance
    • FDA Computer Software Assurance (CSA)
    • Electronic ALM Systems - Requirements, Risk, Test, Defect and Configuartion Management


What makes you successful:
  • Work with R&D to ensure development and test processes comply with the latest regulations and identify potential compliance gaps; work with the departments to discuss how to apply best practices to meet regulations.
  • With assistance and buy in from departments, update relevant procedures.
  • Lead risk management activities to drive collaborative discussions on appropriate mitigation strategies.
  • Ensure the team is prepared for regulatory agency audits
  • Provide leadership and expertise in the Design/ Phase Review process to ensure compliance to PDP.
  • Coordinates, manages and tracks the team's efforts, ensuring milestones are met within defined budgets and schedules.
  • Expertise or strong working knowledge of Food and Drug Administration 21 CFR PART 820, Quality System Regulation
  • Expertise or strong working knowledge of Food and Drug Administration 21 CFR PART 11, Electronic Records; Electronic Signatures.
  • Expertise or strong working knowledge of SDLC GxP Tools - ALM for Software, Configuration Management and Defect Management


What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.


Travel Required:
  • 10-15%


Experience and Education Requirements:
  • Typically requires a Bachelor's degree with 15+ years of industry experience
  • Requires a degree in a technical discipline
  • 9+ years of successful management experience in relevant industry


Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary:
$164,200.00 - $273,600.00

#DexcomUS

About Dexcom

Dexcom is a medical device company that specializes in continuous glucose monitoring (CGM) systems for people with diabetes. The company was founded in 1999 and is headquartered in San Diego, California. Dexcom's CGM systems provide real-time glucose readings, allowing people with diabetes to better manage their blood sugar levels. The company's products include the Dexcom G6, G5, and G4 systems, as well as the Dexcom Share remote monitoring system. Dexcom has partnerships with several other companies, including Insulet and Tandem Diabetes Care. In 2020, Dexcom was named one of the world's most innovative companies by Fast Company.
Learn more about Dexcom
Size
6,300 employees
Market Cap
$43.2 billion
Industry
Net Income
$493.6 million
Founded
1999
5 Year Trend
+33.7%
Revenue
$1.9 billion
NASDAQ

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