Position OverviewThe Director, Strategic Partnerships is a key contributor to the success of the Strategic Partnership team, working closely with the SVPs to develop and implement strategic initiatives for high-value clients. This role focuses on operational excellence, strategic planning, and cross-functional execution while also serving as the day-to-day lead for a small portfolio of lower-touch client relationships. The Director supports the delivery of exceptional client outcomes through high-quality deliverables, data-driven insights, and proactive communication.
Key ResponsibilitiesSupport Strategic Planning and Execution- Client, Market, and Competitive Analysis
- Conduct in-depth client and market assessments to identify key trends, opportunities, and competitive positioning.
- Perform detailed competitive analyses to provide insights that inform strategic recommendations.
- Develop case studies showcasing successful client outcomes and innovative strategies.
- Support recurring client meetings and assume day-to-day ownership of assigned lower-touch client relationships while escalating strategic opportunities and complex business matters to senior leadership.
- Strategic Reporting and Documentation
- Collaborate with the SVP to develop and present Quarterly Business Reviews (QBRs), highlighting key performance metrics and growth opportunities.
- Contribute to the development of client action plans by providing market intelligence and data-driven insights.
- Present routine business updates and reporting to assigned clients while supporting senior leaders on executive-level presentations and strategic discussions.
Operational and Financial Management- Budget Management
- Work with internal teams to monitor and manage client budgets, ensuring alignment with financial targets and efficient resource allocation.
- Support the SVP in identifying opportunities for budget optimization and revenue growth.
- Revenue Forecasts and Reporting
- Oversee the preparation and submission of Revenue Forecasting and Reporting Tools (RFA/RTEs) to track performance against financial goals.
- Ensure the accuracy and timeliness of all client-related financial reporting.
Client Deliverables and Reporting- Quality Assurance in Media Deliverables
- Collaborate with media teams to ensure all client deliverables meet the highest standards of quality and align with client expectations.
- Regularly review and enhance the quality of client-facing media reports and presentations.
- Client Reporting
- Develop, maintain, and present client reporting for assigned accounts, ensuring timely, accurate, and actionable insights.
- Coordinate the preparation of Client Report Cards, providing transparent feedback on the quality of service and campaign results.
Thought Leadership and Strategic Support- Case Studies and Success Stories
- Develop compelling case studies that highlight key successes and innovative solutions provided by Evergreen Trading (ET).
- Partner with internal teams to capture and communicate client wins and best practices.
- Collaborate on Strategic Initiatives
- Support the SVP in identifying and pursuing growth opportunities for clients, including, marketplace insights, strategic ideas, and Evergreen capabilities
- Contribute to the preparation of white papers, thought leadership content, and market POVs to position ET as a strategic leader.
Key Metrics for Success- Client Satisfaction: Measured through quality of deliverables, timely reporting, and effective communication.
- Client Partnership: Demonstrates responsiveness, professionalism, and proactive communication while successfully managing assigned lower-touch client relationships.
- Operational Excellence: Accuracy and timeliness of budget management, RFAs/RTEs, and client reporting.
- Strategic Contributions: Quality of market and competitive analyses, case studies, and support in Quarterly Business Reviews.
Required Qualifications- Experience: 6+ years in account management, strategy, or client services roles within the media or advertising industry.
- Analytical Skills: Strong ability to conduct market and competitive analysis and translate data into actionable insights.
- Project Management: Proven track record in managing multiple projects, budgets, and deadlines.
- Communication: Excellent presentation and written communication skills, with experience preparing client-facing reports and documents.
- Collaboration: Demonstrated ability to work effectively across departments, including media, finance, and client services teams.
- Client: Experience participating in client meetings and managing day-to-day client communications is preferred.
Core Competencies- Strategic Thinking: Strong analytical skills and the ability to develop long-term strategies that drive client success.
- Relationship Management: Exceptional interpersonal and communication skills to build trust with clients and internal teams.
- Cross Team Collaboration: Ability to proactively work across departments, functions, and teams to align priorities
- Innovation / Ideation: The ability to generate creative, forward-thinking ideas and translate them into practical solutions that create value for the business, clients, or teams.
Compensation: $110,000 - 130,000
The above represents the expected base salary for this role. Exact compensation is determined by level of experience and other job-related factors.
Why Work For UsSince our founding in 2009, Evergreen Trading has always believed that our people are the most valuable part of our business. That's why our company is 100% employee owned. It's also why we continue to invest in our employees' professional and personal development through company-sponsored training, mentorship, and a dedication to DEIB. Other highlights include:
- Automatic enrollment in the Employee Stock Ownership Plan ("ESOP")
- 401(k) plan with an employer match
- Extensive benefits offering in which Evergreen covers 75% of health premiums for employee and dependent coverage
- Generous time off including office closure between Christmas and New Year's Day
- Hybrid work schedule
