Intact Financial Corporation

Director, Software Development - Personal Lines

Intact Financial Corporation$161K — $197K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or software engineering, or equivalent experience.
  • Proven management experience at Director level, especially in software engineering and transformation.
  • Deep knowledge of software engineering principles and ability to engage technically with engineers.
  • Demonstrated success in leading productivity and quality improvements.
  • Experience integrating AI in product development processes.
  • Strong critical thinking, decision-making, and problem-solving skills.
  • Exceptional communication and stakeholder management abilities.
  • Passionate about ongoing personal and team development.
  • Bilingual in French/English for Quebec candidates.

Responsibilities

  • Own end-to-end delivery for the value stream, ensuring commitments are met.
  • Collaborate with business sponsors to create a technology roadmap aligned with objectives.
  • Define and track important delivery metrics for ongoing improvement.
  • Lead and develop managers, fostering a positive work environment.
  • Manage talent acquisition and career development within the value stream.
  • Set a long-term architectural vision aligned with business needs and best practices.
  • Oversee budget and portfolio management for the value stream, making necessary trade-offs.

Benefits

  • Annual bonus plan with up to double the target payout based on performance.
  • Employee Share Purchase Plan (ESPP) with 50% matching of net shares.
  • Flexible pension offerings including a guaranteed income for life option.
  • Further career growth and development opportunities within a supportive environment.
Full Job Description
Salary range (but not limited to): 161,600 - 197,500 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 20% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role Personal Lines is where most Canadians meet Intact. At Canada's largest provider of property and casualty insurance, our Personal Lines technology organization builds and runs the systems behind every quote, policy, change and renewal - millions of customers counting on us to be there in good times and in bad. We are looking for a Director, Software Development to lead one of our Personal Lines value streams. You will lead several squads and the managers who run them, and you will own the outcome end to end: delivery to your business partners, the architecture and technical health of your systems, the portfolio and the investment behind it, and the growth of the people doing the work. This is a role at the intersection of technology and people. Our ideal candidate is a selfless and passionate advocate for our teams, our customers, our success and the technological vision of our group - someone who can hold long-term direction, stakeholder delivery and individual careers in balance, and succeed in all three. You will report directly to the Vice-President, Personal Lines, Transformation & Architecture, and join an organization of roughly 370 people alongside a peer group of Personal Lines directors. You'll have the mandate, visibility and decision authority to match the accountability - and you'll work shoulder-to-shoulder with our business partners, Intact Lab, and our Data & AI teams. Ready to lead transformative change? Apply now if you have a proven track record of driving improvements in productivity, innovation, quality and predictability - and you want to do it at real scale. What you will do here: Delivery & business outcomes
  • Own end-to-end delivery for your value stream - commitments made, commitments kept - with the authority to make the calls that get us there.
  • Partner closely with your business sponsors and counterparts to turn business objectives into a clear, sequenced technology roadmap that meets future needs.
  • Define and track the metrics that matter - delivery flow, quality, reliability - and use them to keep improving, rather than to report activity.
Leading leaders
  • Contribute to a great work environment through exemplary leadership: coach and grow your managers and our emerging leaders and build the bench behind them.
  • Own talent for your value stream - hiring, development, performance and career growth - and create the psychological safety that lets people take smart risks and learn out loud.
  • Work in close collaboration with the other Personal Lines directors to raise the bar on engineering practices and keep us coherent across teams.
Architecture & technical health
  • Create and promote a long-term architectural vision for your systems that is scalable, resilient, and aligned with Intact's business needs and industry best practices.
  • Own your technical product backlog and technical health roadmap - and deliver on it, including modernizing and retiring the legacy that is holding us back.
  • Lead within our federated architecture model, where decisions sit close to the teams doing the work and coherence is earned rather than mandated.
Portfolio, priorities & investment
  • Lead portfolio management and prioritization for your value stream, in close partnership with our business groups, the IT Business Office and Finance.
  • Own the budget: build a credible plan, manage to it, and make transparent trade-offs when reality moves.
  • Say no well - protect capacity for technical health and the work that compounds, not only the work that shouts loudest.
AI in how we build
  • Drive the adoption of AI across the product development lifecycle - not only in the coding, but in how we discover, design, test, ship and support. Remove bottlenecks end to end rather than accelerating a single step.
  • Set the example others follow: use AI in your own work, make it safe and normal for your teams, and share what actually works.
Transformation & a product-centric operating model
  • Lead your part of our journey to a product-centric technology operating model - one that seamlessly integrates feature development, operations, security and reliability in the same teams.
  • Push us toward continuous delivery, with the ambition of going from idea to production in a day.
  • Collaborate across departments - Operations, planning, Tech and Intact Lab - to break silos and align technology goals with overall corporate objectives.
Trust, resilience & compliance
  • Keep the systems Canadians depend on stable, secure and available - with a serious approach to observability, incident response and operational discipline.
  • Build regulatory and compliance requirements into how your teams work rather than bolting them on, and partner with security and compliance to mitigate risk.
What you bring to the table:
  • A bachelor's degree in computer science, software engineering, or an equivalent combination of education and experience.
  • Demonstrated experience in a management position at a Director level, including managing managers in a software engineering organization and leading transformation.
  • In-depth knowledge of software engineering principles, processes and practices - and the credibility to hold a real technical conversation with your best engineers.
  • A track record of leading change that moved the needle on productivity, quality, predictability and delivery flow.
  • Hands-on familiarity with driving AI into how teams design, build, test and ship.
  • Strong skills in critical thinking, decision-making and problem solving, with attention to detail - and the judgment to know when detail matters.
  • Strong communication and stakeholder management - the ability to influence, negotiate and build genuine consensus across business and technology.
  • A strong overall technologist who has a passion for learning and growing every day.
  • A strong ambassador of Intact's Values and Leadership Success Factors.
  • For candidates located in Quebec, bilingualism (French / English) is required - Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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