About the Job General Summary of PositionProvides management coordination direction oversight and other support as required to a wide range of quality/ performance improvement, regulatory compliance, and staff education related activities for the Georgetown Transplant Institute. These activities include but are not limited to quality improvement activities in support of clinical activities; development and implementation of policies and procedures related to quality improvement and regulatory compliance; conducts quality of patient care audits of transplant patients at MedStar Georgetown University Hospital and MedStar Washington Hospital Center; participates in the development of information on clinical transplantation topics for education of clinical staff in the Georgetown Transplant Institute as well as inpatient nursing ancillary staff and other associates involved in the care of transplant patients at MGUH and MWHC; and ensures compliance with all data management and reporting requirements as set by CMS Joint Commission UNOS state and local government agencies. These functions are coordinated with the department head and are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy policies procedures and and standards.
Primary Duties and Responsibilities- Plans and manages the implementation monitoring and evaluation of a comprehensive quality assessment and improvement program in the outpatient settings of the MedStar Georgetown Transplant Institute (MGTI) and collaborates with inpatient perio-op and quality department team members that impact transplant patient continuity of care.
- Identifies specific transplantation care quality issues and develops recommendations for improvement activities as needed to be addressed within the MedStar Georgetown Transplant Institute (MGTI)
- Communicates performance improvement (clinical and operational) initiatives and helps facilitate practices develop and implement action plans and achieve and sustain improvements in performance in transplantation clinical settings.
- Develops improvement goals with industry and UHC benchmarks in collaboration with clinical leaders and monitors the changes in operations in the MGTI.
- Collaborates in the development of tools sharing of ideas and the address of health literacy and cultural competency and the implications for patient compliance and well being.
- Provides direct supervision to data coordinators and conducts mid-year and annual performance evaluations.
- Oversees data coordinator submissions of periodic and other required data reports to UNOS.
- Organizes clinical and administrative leaders to draft responses to regulatory concerns plans of correction in a timely manner.
- Conducts internal audits of the quality of care provided by attending physicians fellows residents and midlevel providers for a variety of disease states.
- Analyzes quality safety and outcomes data to identify trends and proposes interventions to clinical leaders as needed to improve patient care services in transplantation.
- Facilitates and participates in multidisciplinary workgroups to effect systematic resolution of quality and patient safety related issues.
- Serves as a point person for quality improvement and patient safety related activities. Monitors and assists the Georgetown Transplant Institute in the development of performance improvement initiatives.
- Participates in the development of responses to the requests inquiries and survey comments from auditors of accrediting bodies such as CMS Joint Commission UNOS and District of Columbia Department of Health. Assists with the coordination of JC Department of Health and other accreditation surveys
- Ensures that MGTI clinical practices are consistent with the Joint Commission standards for MGUH and MWHC. Active participation with the Quality Improvement departments for the MedStar Health hospitals in the DC region.
- Provides ongoing continuing education opportunities to the clinical staff Monitors all staff compliance with hospital required competency modules. Provides educational support to providers regarding CMS Meaningful Use criteria.
- Serves as a point person for new physician and mid-level provider credentialing and license renewal.
- Participate in the On-call pool as needed during times of staff shortages operational emergencies and/or inclement weather.
- Participates with the MedStar Health Community Services division to ensure that all MGTI related community service is accounted for on the quarterly Community Benefits Report.
- Oversee new associate orientation and training for all non-administrative positions.
- Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive
Minimal QualificationsEducation- Bachelor's degree, preferably in a health care related or management curriculum required.
Experience- 5-7 years solid organ transplant related experience preferably in a large healthcare organization required.
Licenses and Certifications- RN - Registered Nurse - State Licensure and/or Compact State Licensure District of Columbia license Upon Hire preferred.
Knowledge Skills and Abilities- Excellent knowledge of Joint Commission (JC) standards and ambulatory practice standards and operations.
- Ability to work independently using excellent judgment clinical skills and to handle sensitive medical matters in an appropriate manner.
- Excellent counseling and mentoring skills required.
- Must be able to manipulate and analyze statistical data.
- Must be able to work with diverse groups of people and with all levels of personnel within the hospital.
This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr.
