Royal Bank of Canada

Director, Quality Assurance and Improvement Program

Royal Bank of Canada$125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of audit or advisory experience in financial institutions
  • Expertise in Internal/External Audits, QAIP, and IA methodology
  • Undergraduate degree in business/audit and professional audit designation (CIA/CISA/CPA)
  • Experience with regulatory validation issues (OSFI/OCC/FRB)
  • Strong skill set in audit project and people management

Responsibilities

  • Develop and maintain the Global QAIP Framework and work programs
  • Create Annual Global and Regional QAIP Plans
  • Ensure timely delivery of QAIP reviews in compliance with Methodology
  • Enhance quarterly QAIP reporting to stakeholders
  • Support internal and external assessments, including regulatory exams
  • Identify and recommend operational improvements from QAIP insights
  • Act as a strategic advisor for initiatives related to quality assurance

Benefits

  • Comprehensive health benefits
  • Professional development opportunities
  • Collaborative work environment
  • Flexibility in work arrangements
  • Access to exclusive training resources
Full Job Description
Job Description

Enables/leads the development, maintenance and operation of a Global Quality Assurance and Improvement Program (QAIP) for the Chief Audit Executive (CAE) Group, through directing the execution of the Global QA Plan, in support of: a) Quality Assurance, providing reasonable assurance to key stakeholders on adherence to the IA Charter, applicable IIA Standards and Code of Ethics and regulatory requirements/ expectations; and b) Improvements, through emphasis on assessing effectiveness and efficiency of operations. The QAIP role covers CAE Group operations globally, across all platforms, functions and RBC entities.

What will you do?
• Develop and maintain QAIP Framework, work programs in compliance with Global IA Standards and in alignment with organizational / regulatory expectations.
• Develop Annual Global and Regional QAIP Plans.
• Direct and ensure timely delivery of QAIP reviews of CAE Group activities in compliance with Methodology.
• Manage and enhance the quarterly QAIP reporting to all key stakeholders.
• Support internal / external assessments including regulatory exams
• Identify / recommend improvements to enhance the effectiveness and efficiency of CAE Group activities based on insights from QAIP reviews.
• Act as a trusted advisor to facilitate ideation, prioritization, and development of strategic initiatives.

What do you need to succeed?

Must-have
• 15+ years of general or specialist audit experience (e.g. IT, Risk) and/or advisory experience in financial institutions with
• Experience in Internal/External Audits, QAIP, IA methodology, learning, audit project and people management.
• Undergraduate degree in business/ audit and professional audit designation (CIA/ CISA/ CPA).
• Experience in validation of regulatory issues (e.g., OSFI/OCC/FRB).

Nice-to-have
• Financial Risk Management related education/ designations.

Job Skills
Adaptability, Auditing, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Multi-Level Communication, Organizational Savvy and Politics, Results-Oriented

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INTERNAL AUDIT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-27

Application Deadline:

2026-09-15
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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