Scotiabank

Director, Program Management

Scotiabank • $120K — $150K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Technology, or Project Management; MBA or PMP certification preferred
  • 10+ years of project management experience, especially in technology transformation and Wealth Management
  • Hands-on experience in agile delivery environments, with knowledge of business agility a plus
  • Exceptional communication and negotiation skills for effective stakeholder management
  • Strong leadership abilities, with experience in mentoring high-performing teams

Responsibilities

  • Provide strategic direction and leadership to cross-functional teams
  • Collaborate with senior leaders to define and drive strategic roadmaps and integrated plans
  • Ensure effective communication with clients in business and technology to align project expectations
  • Implement robust project management methodologies for risk assessment and mitigation
  • Build strong relationships with stakeholders to ensure project transparency and alignment
  • Drive maturity in Agile practices and collaboration with various partners
  • Monitor project budgets, resource allocation, and vendor relationships for optimized outcomes

Benefits

  • Inclusive and collaborative working environment promoting creativity and curiosity
  • Access to tools and technology for creating meaningful customer experiences
  • Learning opportunities from industry leaders in top technology companies
  • Career growth focus, with resources for success in current and future roles
  • Flexible dress code for comfort
  • Thousands of online and in-person courses available for skill development
  • Competitive rewards package including performance bonuses and comprehensive health benefits
Full Job Description
Requisition ID: 267683

The role:

The Director, Program Management reports into the VP, Delivery & Portfolio Management supporting a large-scale program within the Wealth Management portfolio. This role is accountable for the end-to-end and day-to-day management of the program including managing program objectives, execution, risk mitigation, issue escalation and enabling activities between governance, design, delivery, and support workstreams. As the Director, you will ensure program strategy and objectives are fulfilled within the established timelines and manage and mitigate risks. You will be responsible for implementing new ways of working and operating models, and ensuring the successful delivery of projects within scope, on time, and within budget.

What will you do?

  • Project Leadership: Provide strategic direction and leadership to cross-functional teams, ensuring alignment with ScotiaTech's strategic goals and business objectives.
  • Strategic Planning: Collaborate with senior leaders and our external consulting partner to define and drive the strategic roadmap of initiatives, identifying key opportunities and potential risks. Responsible for establishing and managing integrated plans in collaboration with the project delivery team. Identify key stakeholders and involve subject matter experts as required.
  • Effective Communication: Consistently interact professionally with clients both in business and technology to manage project expectations and deliverables within allocated timelines and budget.
  • Risk Management: Implement robust project management methodologies and processes to identify, assess, and mitigate project risks, ensuring successful project delivery. Escalate critical issues and drive decision-making and accountability by supporting cross-functional executive and senior management forums to align on opportunities, challenges and required actions.
  • Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including business leaders, technology teams, and external partners, to ensure alignment and transparency throughout project lifecycles.
  • Agile Leadership: Work in an agile delivery environment, drive maturity in Agile practices and effectively collaborate with product, engineering, business and other partners.
  • Resource Management: Manage project budgets, resource allocation, and vendor relationships to optimize project outcomes while controlling costs.
  • Quality Assurance: Monitor and ensure the quality of project deliverables, adhering to industry best practices and regulatory requirements.
  • Continuous Improvement: Champion a culture of continuous improvement, identifying opportunities to enhance project management practices and streamline processes.
  • Manage Priorities: Effectively manage changing priorities, project risks and issues along with impact and mitigation plans. Facilitate change requests for major impact on scope, schedule, resourcing, and budget.
  • Reporting and Documentation: Prepare and present regular project status reports and documentation to senior management, providing insights and recommendations for decision-making.
  • Talent Development: Mentor and develop project management professionals within the team, fostering a culture of growth and excellence. Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicate vison/values/business strategy; and manage succession and development planning for the team.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


Role Dimensions:
  • Wealth Management technology and change initiatives within ScotiaTech
  • Multi-region support across Canada, LATAM, and Global Banking & Markets
  • Cross-functional engagement with Technology, Operations, HR, Finance, Risk, and Compliance
  • Annual Program Budget: $15M-$50M+ (capital + operating)
  • Vendor/Consulting Spend: Up to $10M annually
  • Accountable for financial forecasting, cost controls, and budget adherence
  • Oversight of 5-15 concurrent program workstreams
  • Delivery of enterprise-wide platforms, integrations, and modernization initiatives
  • Management of multiple technical systems across the ScotiaTech ecosystem
  • Ensures alignment with OSFI, FINTRAC, and Privacy/AML regulatory expectations
  • Governance adherence to Enterprise Delivery Frameworks, Technology Standards, and Change Management controls
  • Compliance with audit, cybersecurity, operational risk, and conduct risk requirements


What do you need to succeed?

  • Bachelor's degree in Business, Technology, Project Management, or equivalent experience; MBA or PMP certification is a plus
  • Strong Project Management background with experience in Agile, hybrid, and waterfall programs, optimizing cross-team workflows for velocity and quality
  • Minimum of 10 years of project management experience, with a track record of successfully managing complex technology transformation in banking or digital business sector, with specific experience in Wealth Management
  • Hands-on experience in working in an agile delivery environment; exposure to business agility is a plus
  • Proven ability to navigate ambiguity, drive strategic change, and influence senior stakeholders
  • Strong leadership skills and the ability to motivate and inspire cross-functional teams at all levels of the organization
  • Experience with Enterprise Delivery Frameworks
  • PMP or equivalent certification
  • PM at a Canadian bank
  • Exceptional communication, negotiation, and stakeholder management skills
  • Strong analytical and data-driven decision-making skills
  • Proven experience in strategic planning and portfolio management
  • Knowledge of regulatory and compliance requirements in the financial industry
  • Results-driven mindset with a focus on delivering business outcomes
  • Ability to thrive in a fast-paced, dynamic, and changing environment
  • 12+ years leading large-scale business/technology programs
  • 10+ years establishing and championing program governance, PMO practices, or agile delivery frameworks
  • 7+ years managing and developing high-performing teams


What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent - not just a job - so you can grow with us. We'll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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