Microsoft

Director, Program Management Delivery - CTJ - Top Secret

Microsoft$124K — $244K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree AND 5+ years of experience in technology-related fields, or Bachelor’s/Technical Degree AND 7+ years of experience.
  • Proven experience leading complex consulting or delivery portfolios, ideally in regulated or federal environments.
  • Strong track record of engaging with senior customer and internal executives.
  • Balance of delivery rigor, business acumen, and leadership skills.
  • Mindset oriented towards anticipation, ownership, and continuous improvement.

Responsibilities

  • Lead and ensure the health, quality, and success of security consulting engagements.
  • Act as a senior escalation point for delivery, technical, financial, and contractual issues.
  • Engage with customer executives to build trust and drive results.
  • Partner with various teams to shape deliverable, outcome-focused opportunities.
  • Identify and expand existing engagement opportunities while managing risks.
  • Develop and coach team members, fostering a high-performance culture.
  • Collaborate across departments to ensure seamless customer experiences.

Benefits

  • Opportunity to work at the intersection of mission impact, customer trust, and business execution.
  • Engagement in critical national security missions.
  • Access to a collaborative environment across teams and departments.
  • Development of high-performing teams in a regulated setting.
  • Possibility of career advancement through talent attraction and retention initiatives.
Full Job Description
Overview

The Consulting Practice Manager - CTJ - Top Secret is a leader at the intersection of mission impact, customer trust, and business execution. As a Consulting Practice Manager (M1), you will lead Microsoft Security consulting delivery across the U.S. Federal DoW Market - in particular US Navy/ US Marine Corps, overseeing a portfolio of complex engagements while developing high-performing teams and shaping sustainable growth.

You will operate as a trusted leader to customers, teams, and Microsoft stakeholders, ensuring secure, high-quality outcomes that support some of the most critical national security missions.

Responsibilities

What You'll Do

Lead Secure, High-Impact Delivery
  • Own the overall health, quality, and success of a portfolio of security consulting engagements.
  • Serve as a senior escalation point for security related delivery, technical, financial, and contractual matters-stepping in early to manage risk and keep outcomes on track.
  • Engage directly with customer executives and steering committees to remove blockers, build trust, and drive results.
  • Ensure consistent delivery excellence through Microsoft methodologies, quality standards, and governance.

Drive Business Growth & Portfolio Performance
  • Partner closely with Sales, pursuits, engineering, and portfolio teams to shape deliverable, outcome-focused opportunities.
  • Ensure engagements are structured for success-balancing customer value, risk, consumption, and financial health.
  • Identify opportunities to expand existing engagements, accelerate cloud consumption, and bring forward next-step proposals.
  • Own consultant utilization, business target attainment for security, and backlog risk.

Enable Teams & Build Talent
  • Lead and develop Consultants through coaching, clear expectations, and accountability.
  • Model Microsoft's Model, Coach, Care leadership culture-creating an environment where people grow and perform at their best.
  • Partner with capacity and resource teams to align the right skills to the right work at the right time.
  • Attract, retain, and develop talent capable of delivering in high-trust, regulated federal environments.

Partner Across Microsoft
  • Collaborate across Sales, Customer Success, Engineering, Finance, Operations, and Quality teams to deliver seamless customer experiences.
  • Act as a connector across organizational boundaries to align priorities and solve complex challenges.
  • Support pre-sales activities for large or strategic engagements to ensure strong delivery foundations from day one.

Improve How We Deliver
  • Champion the use, reuse, and creation of intellectual property (IP) to improve consistency, scale, and efficiency.
  • Capture lessons learned and partner with delivery excellence and quality teams to drive continuous improvement across the practice.

What Success Looks Like
  • Customers view Microsoft as a trusted delivery and security partner.
  • Engagements are delivered predictably, securely, and profitably.
  • Teams are engaged, supported, and growing.
  • The Intel Market portfolio grows in a responsible, sustainable way.

Who Thrives in This Role

Strong candidates typically bring:
  • Proven experience leading complex consulting or delivery portfolios, ideally in regulated or federal environments.
  • Confidence operating with senior customer and internal executives.
  • A balance of delivery rigor, business acumen, and people leadership.
  • A mindset oriented toward anticipation, ownership, and continuous improvement.


Qualifications
Required Qualifications

  • Master's Degree AND 5+ years technology-related, business, professional services, consulting, and sales experience OR Bachelor's Degree or Technical University Degree AND 7+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.


Other Requirements

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or
government security screening requirements are required for this role. These requirements include,
but are not limited to the following specialized security screenings:
• Candidates must have an active TS and be willing and eligible to upgrade to TS/SCI (with
polygraph) or have an active TS/SCI and be willing and eligible to upgrade to TS/SCI (with
polygraph). This role will require candidates to maintain the TS/SCI (with polygraph) clearance.
Ability to meet Microsoft, customer and/or government security screening requirements are
required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate
clearance and/or customer screening requirements may result in employment action up to and
including termination.
• Clearance Verification: This position requires successful verification of the stated security
clearance to meet federal government customer requirements. You will be asked to provide
clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud
background check upon hire/transfer and every two years thereafter
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due
to citizenship-based legal restrictions. Specifically, this position supports United States federal,
state, and/or local United States government agency customer and is subject to certain
citizenship-based restrictions where required or permitted by applicable law. To meet this legal
requirement, citizenship will be verified via a valid passport, or other approved documents, or
verified US government Clearance

Preferred Qualifications

  • Master's Degree AND 7+ years technology-related, business, professional services, consulting, and sales experience OR Bachelor's Degree or Technical University Degree AND 9+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.

  • 5+ years people management experience.
  • 5+ years sales management experience.
  • 5+ years project management or delivery oversight experience.
  • 5+ years experience in one or more industries related to relevant customer/account.
  • Currently residing in the DC Metro area preferred
  • CISSP preferred


Consulting Practice Management M5 - The typical base pay range for this role across the U.S. is USD $124,500 - $244,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $154,500 - $263,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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