Salesforce

Director, Product Management, Slackforce Architecture

Salesforce$197K — $344K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of product management experience in platform, infrastructure, or architecture roles.
  • Experience with enterprise data models, integration architecture, or identity systems.
  • Proven ability to drive technical decisions across engineering teams without direct authority.
  • Excellent communication skills for translating technical concepts into business terms.
  • Capacity to decompose and deliver complex platform capabilities swiftly.
  • Strong collaboration skills with other product and cross-functional teams.
  • A related technical degree is required.

Responsibilities

  • Set the technical product strategy for Slack and Salesforce integration.
  • Collaborate with engineering and product leads on Architecture features.
  • Oversee feature delivery from inception to launch while tracking customer feedback.
  • Implement automatic authentication and identity mapping for users.
  • Facilitate automatic tenant provisioning between Salesforce and Slack.
  • Enhance the admin experience for Slackforce features.
  • Develop unified testing capabilities for Admins in AI-first CRM.

Benefits

  • Supportive resources for work-life balance and personal well-being.
  • Access to AI agents that enhance productivity.
  • Opportunities to shape the future of technology and integrate AI into business.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

Slack is looking for a Director of Product Management to lead our Slackforce Architecture team and own the foundational platform layer that powers every Slack and Salesforce integration.

This is an amazing opportunity for a technical product leader to drive product strategy and execution of a business-critical integration, powering shared data models, authentication, identity, integrated billing capabilities, and a reimagined, Slack-first CRM experience.

What You'll Own

  • Slackforce Architecture Strategy - Set the technical product strategy for how Slack and Salesforce systems integrate, delivering near-term, incremental wins while keeping an eye building a scalable and sustainable platform

  • Cross-Functional Leadership - Partner closely with engineering and product leads across Slack and Salesforce to align on Architecture features with the broader Slack and Salesforce strategies.

  • Execution and Customer Impact - Own feature delivery through inception, build, and launch, all while tracking key customer feedback and metrics.

Your Impact and Product Areas:

  • Automatic authentication and identity mapping for users - This is the connective tissue between Slack and Salesforce that allows organizations to automatically and securely authenticate their users' access to Slack and Salesforce by accounting for user types and token management. Whether customers leverage a unified SSO platform or disparate systems from merging teams, auto-auth and identity mapping ("Seamless Auth") can be configured to seamlessly authenticate users for data sharing between Slack and Salesforce.

  • Automatic tenant provisioning - Customers can automatically provision a Salesforce instance from their Slack team or a Slack team from Salesforce, making it easy to experience a world-class integration regardless of where they start.

  • Admin experience for Slackforce features - Give Salesforce and Slack Admins confidence in enabling and managing all Slackforce features through cohesive controls and visibility.

  • Unified testing capabilities for Admins - Build trust in AI-first CRM capabilities through familiar, unified testing capabilities across Salesforce and Slack.

Required Skills:

  • 7+ years of product management experience, including time in a platform, infrastructure, or architecture role

  • Experience with enterprise data models, integration architecture, and/or identity systems

  • Track record driving technical decisions across engineering teams without direct authority

  • Clear communicator, able to dig into technical implementation and translate tradeoffs into business terms

  • Ability to break down and deliver on complex platform capabilities at high velocity

  • Strong collaboration with other product and cross-functional teams

  • A related technical degree required.

Preferred Skills:

  • Familiarity with the Salesforce platform (data model, metadata, Apex) and Slack's platform primitives

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

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Industry
Net Income
$4 billion
Founded
2000
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