A DAY IN THE LIFE:The Director, Product Management - Consumables is responsible for leading development and optimization of Consumables for Tandem's pump portfolio. This includes management of external infusion sets, the development of internal infusion sets and cartridge, and the optimization of a P&L during portfolio transformation. This individual works collaboratively across the company, with a specific focus on engagement with R&D, Program Management, Clinical and Regulatory Affairs, Quality, Operations, Human Factors, User Experience, Finance and Marketing.
The Director, Product Management - Consumables at Tandem is also responsible for:
- Leads the team responsible for the definition, launch and ongoing management of Tandem's internal consumables programs.
- Defines strategies and priorities for teams and cross functional collaborators and evolve an informed strategy and roadmap.
- Functions as the internal champion for Tandem's consumables and as the primary contact for related roadmap and strategy questions.
- Establishes clinical Key Opinion Leaders, external research collaborators, policy makers, and regulatory bodies to create a strong network and drive ideation/creation of industry state of the art intelligence.
- Identifies market needs and user requirements by gathering voice of customer (VOC) information and creates plans for the development and launch of new products supported by robust business cases.
- Creates short, medium, and long- term roadmaps that provide direction for project prioritization and investment.
- Works closely with Clinical Affairs and Regulatory Affairs to develop coordinated approaches to clinical studies and alignment on regulatory requirements.
- Engages with and supports Down Stream Product Marketing, Sales and Customer Care to develop go-to-market strategies for new and in-market products, including plans for appropriate product education and training for HCPs and patients.
- Creates opportunities to work with external partners to deliver on product and strategic objectives.
- Represents the company and product category during medical conferences, sales meetings, and customer visits as required by commercial teams.
- Monitors the product implications of competitive activity, market drivers, product KPIs, and external constraints and provides pertinent updates to management.
- Supports the short-term planning for the department including headcount, budgeting, training, and systems requirements.
- Supports the creation and maintenance of long-term forecasts for existing and new products offerings.
- Participates in the selection, development, performance appraisal, merit recommendation, and promotion of staff.
- Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
- Develops and manages schedules and performance requirements of staff.
- Ensures compliance with company policies, including Privacy/HIPAA, and other legal and Regulatory requirements.
- Other responsibilities as assigned.
WHEN & WHERE YOU'LL WORK:This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work. This position is expected to be in office on an as needed basis.
WHAT YOU'LL NEED:- 12 years related experience in a combination of product management, product development, and/or product planning.
- 7 years of experience in a direct or indirect leadership role with visibility to senior management.
- Direct work experience delivering commercial products and services, ideally in consumer facing medical devices.
- Bachelor's degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience.
- Degrees in engineering, information technology, data sciences or health sciences disciplines, preferred.
- Degrees in product management, business administration, economics, mathematics, or related fields will be considered with sufficient career experience in the product management field.
- Experience with educating and interacting with physician and other clinical stakeholders.
- Excellent knowledge, experience, and track record of success related to product management, strategic planning, and the product development process for connected medical and health management devices, with hands-on experience of Agile and waterfall development methodologies.
- Experience delivering product offerings across integrated systems encompassing hardware and software components; strong knowledge of underlying technologies.
- Understanding of clinical and regulatory processes and requirements as it relates to product development and delivery; Direct experience operating within an FDA regulated environment.
- Ability to distill complex requirements from multiple stakeholders to simple concepts and optimized solutions.
- Ability to communicate fluently with engineering teams and translate to non-technical users.
- Deep curiosity combined with excellent problem-solving skills and strong business sense.
- Adept at creating and communicating a clear vision and expectations among team members to effectively align resources to achieve functional area goals.
- Proven ability to operate in a matrixed environment and exert influence across multiple layers of the organization.
- Foundational knowledge in the following disciplines: Clinical and regulatory, reimbursement, product development, product marketing, operations, quality, user experience and financial planning.
- Deep data analytics capabilities
- Advanced computer and computer software skills, to include Microsoft Office products, CRM, and proprietary databases.
EXTRA AWESOME:- A Master's degree in the same fields as listed above and/or an MBA or equivalent, preferred.
- Advanced marketing and/or data science training, desired.
- Experience in the diabetes industry, preferred.
COMPENSATION & BENEFITS: The starting base pay range for this position is
$190,000 - $215,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.
