Director, People Operations & Total Rewards

Keel Infrastructure

$190K — $250K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in a people operations role with 3+ years in leadership
  • Certified Compensation Professional (CCP) and/or SHRM certified
  • Experience in both public companies and high-growth startups
  • Familiarity with energy, infrastructure, or technical operations preferred
  • Navigated multi-jurisdictional environments, especially in US and Canada
  • Experience with HRIS and modernizing people systems
  • Expertise in managing long-term incentive plans and payroll processes

Responsibilities

  • Build and execute a roadmap for people operations aligned with company growth
  • Ensure compliance with employment laws across various jurisdictions
  • Develop and uphold employee policies and operational procedures
  • Collaborate with leaders to mitigate unionization risks and improve employee engagement
  • Lead AI integration in people operations for improved workflows
  • Evaluate and upgrade P&C technology to enhance operational effectiveness
  • Manage and enhance total rewards, including compensation and benefits offerings

Benefits

  • Comprehensive benefits offering with competitive benchmarking
  • Work in a dynamic environment fostering growth and development
  • Opportunity to lead transformative people operations initiatives
  • Engagement in strategic decision-making alongside senior leadership
Full Job Description
We are currently looking for a Director, People Operations & Total Rewards to join our team.

The ideal candidate has experience in a public traded company as well as a startup/scale up environment and understands how to quickly prioritize and put into action all aspects of people operations. They will have deep expertise in establishing a compensation framework at the technical, professional and executive level, governance (including payroll, compliance with all relevant labor laws and regulations, proxy filings and audit requirements) for a publicly traded company, people technologies (including AI integration and forward thinking HRIS implementation), and scalable process design for the entire employee lifecycle.

Key Responsibilities

Governance

  • Build and execute a people operations roadmap aligned to the company's shift to data center development and overall growth plan, including team redesign and identification of talent gaps
  • Ensure employment law compliance across PA, NY, and Quebec (and other jurisdictions as needed), including policies, recordkeeping, filings, and audits
  • Develop and implement process to maintain employee handbook, employment policies, and standard operating procedures
  • Partner with Employee Relations team and operations leaders to identify unionization risk, design proactive engagement strategies, and implement policies/practices that address employee concerns


Technology

  • Lead the P&C AI integration ensuring optimization and improvement of transactional tasks, workflows, etc....
  • Evaluate existing P&C technology stack; recommend and implement new systems to modernize and scale capabilities
  • Lead data governance, reporting, analytics, and KPIs to drive operational decision-making


Total Rewards

  • Review and implement compensation framework including job evaluation, salary changes, and market benchmarking across all levels, including executive
  • Manage full benefits offering, benchmark for competitiveness
  • Manage annual compensation cycle
  • Support planning for Compensation Committee meetings in alignment with external compensation advisors, senior leadership team and Corporate Secretary
  • Manage equity programs including the design, reporting and maintenance of LTIP (stock options, RSU, PSU)
  • Oversee payroll processes; ensure accurate, timely pay across jurisdictions


P&C Processes

  • Build out entire P&C processes in line with evolving business needs
  • Manage recruitment process operations (offer administration, pre-onboarding, background screening, and internal mobility processes)
  • Work with Employee Relations team and hiring manager teams to ensure well aligned recruitment process
  • Manage outsourced recruitment vendors, including RPO and other
  • Standardized onboarding and offboarding processes implemented across sites.


Requirements

  • 10+ years experience in a similar people operations role, including at least 3 in a people leadership capacity
  • Certified Compensation Professional (CCP) and/or SHRM designations
  • Experience in a publicly traded organization and experience in a fast-moving startup or high-growth environment; familiarity with energy, infrastructure, or technical operations is strongly preferred
  • Experience in a multi-jurisdictional environment, including the US and Canada (ideally Quebec)
  • Demonstrated record of modernizing people & culture systems and processes-implementation/optimization of HRIS, payroll or workforce management tools
  • Experience with the development and management of long-term incentive plans including stock options, RSU, PSU and other programs
  • Practical experience with payroll vendors, benefits administration, and compensation programs
  • Experience managing risk around labor organizing and developing union-prevention/employee engagement strategies
  • Experience applying automation/AI to P&C
  • Excellent stakeholder management, communications, and change leadership skills
  • Operational rigor and attention to compliance detail
  • Project management and program rollout capability
  • Change management and ability to modernize legacy systems/processes while engaging a team
  • NYC-based role; in-office 4 days/week


NYC

$190,000-$250,000 USD

Similar Jobs

More Jobs at Keel Infrastructure

More Business Services Jobs

Find similar Director, People Operations & Total Rewards jobs: