Permanent Full Time
Are you passionate about turning data into clear risk insight, practical action and informed business decisions?
Great-West Lifeco is seeking a Director, Operational Risk and Resilience to mature operational risk and resilience reporting into proactive, decision-focused insights. The Director will integrate operational risk and resilience information and, in partnership with reporting leads across Compliance, Technology, Model and AI Risk, and Fraud, coordinate a consolidated view of relevant risk themes, while accountability remains with each domain owner. As a trusted advisor, the Director will improve reporting quality and consistency and develop practical dashboards and narratives that highlight what matters most and the action required.
What you will do:- Lead the development of decision-focused Operational Risk & Resilience reporting, analytics and insights that support effective management and governance oversight.
- Deliver clear, actionable insights by translating complex risk information into meaningful narratives.
- Connect operational risk data across risks, controls, issues, events, losses, resilience and regulatory requirements.
- Provide independent challenge to ensure reporting is accurate, balanced and decision focused.
- Develop dashboards, metrics, KRIs and analytics that support proactive risk management.
- Partner across Risk, Compliance, Data and Technology to collect risk inputs owned by other functions and to improve reporting, data quality and automation.
- Identify emerging operational risk and resilience themes risks, trends, control weaknesses and forward-looking indicators.
- Establish consistent reporting standards, governance and data discipline.
- Continuously improve reporting processes, tools and production efficiency.
- Track and report on operational risk and resilience team performance, maturity and continuous improvement outcomes
- Build strong stakeholder relationships and drive cross-functional alignment on operational risk themes and actions.
- Lead and develop a high-performing team while promoting a culture of informed decision-making and resilience.
What you will bring:- 5+ years of experience in risk management, operational risk, compliance, audit, analytics, reporting, or a related discipline, preferably within financial services
- Strong data, analytics and reporting skills, with experience using dashboards, metrics and insights to support executive decision-making.
- Ability to turn complex risk and performance information into clear, actionable executive insights and recommendations.
- Experience developing or enhancing risk, governance and management reporting frameworks.
- Solid understanding of operational risk, controls, issue management, risk appetite, regulatory expectations and the three lines model.
- Demonstrated leadership, judgement and execution skills, with the ability to prioritize and deliver high-quality outcomes.
- Excellent verbal and written communication skills, curiosity, including the ability to translate complex concepts into clear and actionable insights for diverse audiences
- Interest in emerging risks, AI, automation and modern reporting practices, with the ability to assess opportunities and risks responsibly.
- Professional designation in risk, audit, compliance, analytics, finance or a related field is an asset.
The base salary for this position is between
$128,200 - $178,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
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Requisition ID: 7067
Category: Corporate Functions
Location:
