Washington State University

Director of the Carson Center for Student Success

Washington State University$103K — $128K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a relevant field; 6 years of experience with 3 years in a managerial role.
  • Strong communication and relationship-building skills.
  • Experience managing professional staff, including supervising team leads.
  • Proven track record in developing student success initiatives for retention and career outcomes.
  • Understanding of academic advising models and student development theory.
  • Ability to analyze data to inform strategies and improve outcomes.

Responsibilities

  • Provide strategic leadership and operational oversight for the Center.
  • Lead the integrated academic advising model and career development efforts.
  • Manage day-to-day operations and continuous improvements of the Center.
  • Develop system-wide academic and career advising services to promote student success.
  • Supervise key functional areas, including advising and employer relations.
  • Contribute to the college's student success strategy from recruitment to placement.

Benefits

  • Comprehensive benefits package including paid sick and vacation leave.
  • Medical, dental, life, and disability insurance for employees and dependents.
  • Retirement options including deferred compensation and supplemental retirement accounts.
  • Training and development opportunities available.
  • Employee tuition waiver for continuing education.
Full Job Description

Online applications must be received before 11:59pm on:

July 19, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1155-NN_ADMINPRO - Director

Business Title:

Director of the Carson Center for Student Success

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

As the Director of the Carson Center for Student Success, you will provide strategic leadership, vision, and operational oversight for a comprehensive student success center serving undergraduate business students. You will be responsible for leading an integrated, holistic academic advising model, as well as career development and industry engagement efforts that support student progression, retention, and post-graduation outcomes.

You will oversee the overall management and continuous improvement of the Center, actively participate in developing system-wide academic and career advising services that promote student success, and deliver high-impact, student-centered services aligned with the mission and strategic priorities of the Carson College of Business. In this role, you will directly supervise key functional areas, including academic advising, career support programs, and employer and industry relations, and you will report to the Senior Associate Dean for Academic Affairs.

You will also serve as a key contributor to the College’s student success strategy, championing initiatives that enhance the student experience from recruitment through career placement.”

Additional Information:

This is a full (100% FTE), permanent position. This position is overtime exempt.

Monthly Salary: $8,600 - $10,700 | Commensurate with experience and qualifications

In accordance with , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

  • Positions require a Bachelor’s degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.

  • Excellent communication, collaboration and relationship-building skills across diverse stakeholders.

  • Demonstrated experience managing professional staff, including supervision of managers or team leads.

  • Experience developing and implementing student success initiatives that improve retention, progression and career outcomes.

  • Understanding of academic advising models, student development theory, and career readiness framework.

  • Demonstrated ability to analyze and use data inform strategy, assess outcomes and drive continuous improvement.


Preferred Qualifications:

  • A Master of Arts or Master of Science degree in a related field or anMBAdegree.

  • Familiarity with other business schools, experience with similar structured academic units.

  • Experience overseeing academic and career functions.

  • Knowledge of student information systems, advising platforms or career management tools.


Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus - business.wsu.edu

Area/College: Carson College of Business
Department Name: Carson Center for Student Success
Location: Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the Application Document section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, . Internal candidates, upload all documents in the Resume/Cover Letter section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

About Washington State University

Washington State University is a public land-grant research university with its flagship, and oldest, campus in Pullman, Washington. Founded in 1890, WSU is also one of the oldest land-grant universities in the American West. With an undergraduate enrollment of 24,278 and a total enrollment of 28,581, it is the second largest institution for higher education in Washington state behind the University of Washington. It is classified among "R1: Doctoral Universities – Very high research activity". The WSU Pullman campus stands on a hill and is characterized by open spaces and a red brick and basalt material palette—materials originally found on site. The university sits within the rolling topography of the Palouse in rural eastern Washington and remains closely connected to the town and the region. The university also operates campuses across Washington at WSU Spokane, WSU Tri-Cities, and WSU Vancouver, all founded in 1989. In 2012, WSU launched an Internet-based Global Campus, which includes its online degree program, WSU Online. In 2015, WSU expanded to a sixth campus at WSU Everett. These campuses award primarily bachelor's and master's degrees. Freshmen and sophomores were first admitted to the Vancouver campus in 2006 and to the Tri-Cities campus in 2007. WSU's athletic teams are called the Cougars and the school colors are crimson and gray. Six men's and nine women's varsity teams compete in NCAA Division I in the Pac-12 Conference. Both men's and women's indoor track teams compete in the Mountain Pacific Sports Federation.
Learn more about Washington State University

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