Full Job Description and application https://recruiting.paylocity.com/recruiting/jobs/Details/[redacted]/Walton-Arts-Center/Director-Technology-Services
We're Hiring: Director, Technology Services
Fayetteville, Arkansas | Walton Arts Center & Walmart AMP
What if your next technology leadership role wasn't just about keeping systems running-but about shaping how an organization uses technology to work smarter, serve its audiences better, and prepare for what's next?
Walton Arts Center/Walmart AMP is looking for a Director, Technology Services to provide strategic leadership across two dynamic performing arts venues in Northwest Arkansas.
This is an opportunity for a technology leader who can think strategically, build strong partnerships, and turn emerging technology into practical solutions.
What You'll Lead
• Technology Strategy: Develop and maintain a multi-year technology roadmap aligned with organizational priorities.
• Data & Analytics: Strengthen reporting, dashboards, business intelligence, and the effective use of data across ticketing, fundraising, finance, marketing, patron, venue, and operational systems.
• Artificial Intelligence: Lead the thoughtful adoption of AI to improve productivity, decision-making, patron engagement, content creation, and organizational effectiveness.
• Vendor & Technology Operations: Manage relationships with managed service providers, consultants, and technology partners while ensuring reliable, responsive service.
• Technology Governance & Risk: Oversee cybersecurity, data privacy, business continuity, technology risk, and responsible AI practices.
• Change & Adoption: Partner with teams to successfully implement and adopt new technology and ways of working.
What We're Looking For
We're seeking a strategic and practical technology leader with:
• 7+ years of progressively responsible technology experience
• Experience with technology strategy, operations, enterprise applications, data/analytics, or project leadership
• Experience managing outsourced technology providers and holding vendors accountable
• Strong ability to translate complex technology issues into clear business recommendations
• Experience with data platforms, analytics, reporting, or business intelligence
• Experience evaluating or implementing AI-enabled tools
• Working knowledge of cybersecurity, cloud services, Microsoft 365, enterprise applications, data privacy, and technology risk
• Strong communication, project leadership, and change-management skills
• Bachelor's degree in a related field or equivalent combination of education and experience
Experience in performing arts, live entertainment, sports, hospitality, nonprofit, retail, or another customer-facing, high-availability environment is a plus.
Why Walton Arts Center/Walmart AMP?
Our organization operates a 1,200-seat performing arts center and 269-seat black box theatre in Fayetteville, along with the 11,000-capacity Walmart AMP in Rogers.
You'll join a team guided by Relevance, Inclusivity, Sustainability, and Excellence, while working in Northwest Arkansas-home to a thriving arts and entertainment community, incredible outdoor recreation, great food, and an exceptional quality of life.
If you're excited about the intersection of technology, data, AI, people, and live entertainment, we'd love to hear from you.
Apply today and help shape what's next for Walton Arts Center and Walmart AMP.
