Director of Security | Thompson/tommie Austin

Hyatt Hotels Corporation

$100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in Security or Loss Prevention operations
  • Strong verbal and written communication skills
  • Ability to manage risk-related issues with discretion
  • Proven knowledge of security protocols and loss prevention strategies
  • Demonstrated capability to implement policies and procedures effectively

Responsibilities

  • Establish and enforce security policies and procedures to ensure guest and employee safety
  • Promote compliance with loss prevention programs across the organization
  • Develop and implement operational risk management strategies
  • Research and integrate updated trends in loss control and prevention
  • Identify compliance gaps and recommend corrective actions
  • Oversee the management of the hotel's Safety Management Systems
  • Lead and motivate the Security team to maintain high standards

Benefits

  • Comprehensive health and welfare plans for employees and dependents
  • 401(k) plan, College Savings Plan, and Employee Stock Purchase Plan options
  • Paid holidays, vacation, and sick leave
  • Paid Family Bonding Time and Adoption Assistance
  • Discounted and complimentary hotel stays at Hyatt locations worldwide
  • Free meals for colleagues during shifts
  • Wellbeing and educational assistance programs
Full Job Description
Summary:
The Director of Security is responsible for the overall Safety, Security and Risk-related operational items for the entire property. This includes the management and administration of all programs that support a safe work environment, minimize liability, increase overall cost effectiveness and support the hotel's service standards.

The hotels

When you stay at a Thompson Hotel,you arewelcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey andbridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even yourlife. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts by Land & SeaDepartment which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.

The 193 king room tommie Austin is built for the spirited adventurer. Guest's will be encouraged to explore Austin's unparalleled offerings andin every square foot, tommie is anopportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffeeand wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by The Diner Bar + The Grey Market, a street side concept serving daily fare for locals, residents and guests alike and helmed by awardwinning ChefMashamaBailey. This mixed use project will also feature a residential tower - Siena - and 10,000 square feet of retail space.

The benefits & perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it!Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and wedon'twant to leave out our lifestyle benefits! Paid holidays, vacation and sick leave,paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educationalassistance and many more!

About the hiring process

We arestoked thatyou havechosen to express interest in joining our family.We willbe sure to take a look at your application and get back to you within the next two weeks. Thankyou for your patience while we do so.

Duties include but are not limited to:
  • Establish and implement departmental policies and procedures in accordance with property/corporate security and loss control requirements to ensure security personnel provide maximum guest, employee and property safety and security at all times.
  • Coordinate and promote acceptance of and compliance with loss prevention programs.
  • Manage and coordinate the development and implementation of the security and operational risk management program.
  • Research and recommend new and updated trends in loss control and prevention.
  • Identify areas of non-compliance in the business operation; recommend corrective action to remedy deficiencies.
  • Coordinate and manage effectively the hotel's Safety Management Systems.
  • Effectively lead the Security team.
Qualifications:
  • Prior leadership experience in Security/Loss Prevention operations..
  • Superior communication skills, both written and verbal.
  • Ability to handle all risk-related issues with tact and privacy.
This is not your typical career opportunity. This is the Hyatt Touch.

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