Pilot.com

Director of Security & IT Operations

Pilot.com$195K — $263K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in security roles, with 3-5 years in leadership positions.
  • Experience in fast-growing startups or tech companies preferred.
  • Proficient in building and advocating a company-wide security strategy with hands-on capability.
  • Strong communicator, able to explain complex security concepts to diverse audiences.
  • Skilled in mentoring and retaining top security talent.
  • Adaptable in fast-paced environments with a startup mindset.

Responsibilities

  • Develop and implement a comprehensive security roadmap aligned with business priorities and compliance needs.
  • Oversee threat assessments, vulnerability scans, and remediation initiatives across various systems.
  • Lead security compliance programs and facilitate audits and certifications.
  • Create and deliver security awareness training programs for employees and development staff.
  • Integrate security protocols into the product design and development process.
  • Manage the end-to-end IT function, including hardware and SaaS applications.
  • Support organizational business systems needs and enhancements.

Benefits

  • Eligibility for equity as part of compensation package.
  • 401(k) retirement plan options.
  • Comprehensive health benefits offered.
  • Additional benefits may be provided for part-time or temporary roles.
Full Job Description
The Role

Pilot is looking for a Director of Security to establish a world-class security program that protects our customers' financial data and ensures our internal systems remain secure and resilient. As an established and growing startup that serves thousands of customers, we handle highly sensitive financial information every day to deliver a high quality service to our customers. In this role, you will set the vision, define the strategy, and lead the execution of all things security-including application security, cybersecurity detection and response, corporate IT cloud infrastructure, and business technology systems. Your work will enable a secure, seamless financial experience for our customers and employees and uphold our commitment to trust and integrity.

You'll also collaborate closely with other executives to shape the future of security at Pilot. This is a unique opportunity to blend hands-on technical expertise with strategic leadership, building a team and culture of security from the ground up. We are looking for a passionate, experienced security leader who's excited to jump in at all levels of the stack.

If you're passionate about safeguarding critical financial data and excited to grow and mentor a security function in a fast-paced environment, we want to hear from you!

Key Responsibilities

  • Cloud, network, and hardware security roadmap & strategy
    • Develop and implement an end-to-end security roadmap that aligns with Pilot's priorities, risk profile, and compliance needs
    • AI-specific security strategy and considerations
    • Cybersecurity detection & response
  • Hands-on security implementation
    • Oversee threat assessments, vulnerability scans, and remediation efforts across our cloud infrastructure and corporate IT systems.
    • Oversee core security controls (e.g., MFA, SSO, endpoint protection, identity & access management).
  • Compliance and customer trust
    • Ownership over security compliance programs.
    • Guidance for any necessary audits and ongoing certifications (e.g. SOC 2 Type II).
    • Partnership with legal team to ensure we meet all regulatory and contractual security requirements.
    • Evaluation of proactive security programs such as regular penetration tests
  • Security Awareness & Training
    • Develop and roll out security awareness training programs to educate employees on cybersecurity best practices (phishing prevention, data handling, etc.). Provide guidance and training to developers on secure coding. Foster an environment where employees value and prioritize protecting customer data.
  • Architecture & Product Security
    • Work closely with product and engineering teams to embed security into product design and development.
  • IT leadership & Business Systems
    • Responsible for end-to-end IT function: managing physical hardware, SaaS application configuration and IT systems engineering
    • Oversight over IT systems: Okta and SaaS integrations
    • Ownership and support of Pilot's business systems needs

About You

Security Leadership Experience:
  • You have 8+ years in security roles, with at least 3-5 years leading security programs or teams in a dynamic environment. Experience at a fast-growing startup or tech company is strongly preferred.

Technical Depth & Hands-On Mentality:
  • You're comfortable building and advocating for a company-wide security strategy alongside diving into the day to day work of keeping a company secure. You keep your eye on the 6-12mo plan but no work is beneath you.

Effective Communicator:
  • You can explain complex security concepts to both technical and non-technical stakeholders. You excel at building trust within a company, as well as with external customers or auditors.

Team Builder
  • You enjoy mentoring and coaching. You're excited to grow and retain top-tier security talent, and you thrive on seeing others develop their skills.

Startup Mindset
  • You thrive in an environment where you can move fast, adapt quickly, and create processes from scratch. You're resourceful, autonomous, and know how to balance security best practices with business needs.


The base pay range target for the role seniority described in this job description is $195,000 - $263,000 in San Francisco, CA. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.

About Pilot.com

Pilot is a financial services company that provides online bookkeeping, tax, and CFO services to startups and small businesses. The company was founded in 2017 and is headquartered in San Francisco, California. Pilot's mission is to help businesses focus on their core competencies by taking care of their financial needs. The company's services include bookkeeping, tax preparation, and CFO services. Pilot's bookkeeping service is powered by proprietary software that automates many of the tasks associated with bookkeeping, such as data entry and reconciliation. The company's tax preparation service is designed to help businesses save money on taxes by identifying deductions and credits that they may be eligible for. Pilot's CFO service provides businesses with financial planning and analysis, budgeting, and forecasting.
Learn more about Pilot.com
Size
200 employees
Industry

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